SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Arrived in NZ in 15 days, very good. Charged battery & it works great. Only tried inside because it is a Christmas present for grandson. The front lights are very bright. It came with a good manual listing all the replacement parts. I'm sure we will need some when he races and crashes it outside.
It is a great toy, even in the most basic version it is super fast and responsive, I have already hit and nothing happened but scratched. For the price I paid R$ 220 has nothing like it or like it. Super recommend the toy, for children and adults.
Arrived before the deadline I didn't test yet but everything came right
Good toy, not for home), the quality is good, buy extra batteries at once
Decent RC truck. Fast
Satisfied muinto... Cart top veim well in non-consignment I live in the Big South River
It already hurts me that I just bought 2
Of enormous speed
The car is awesome! It's really fun to drive it on asphalt or gravel. Very fast acceleration. Super driving behavior. very good materials. All important parts are made of metal. I'm going to buy another car for my son.
I'm so satisfied. You can't be better than this for the price. Solid Speed Design There is no shortage of anything.
BR: segundo carro que compro, A qualidade do carrinho é surpreendente, por mais que sejam partes de plástico percebe ser de boa qualidade, pneus de borracha, tem uma tração muito forte, carro bem veloz, a bateria dura uns de 15 a 20 min, diversão garantida. . FIZ UM VÍDEO ESTÁ NO CANAL: PRODUTOS_ALEATORIOS, PROCURE POR: Conquer 4x4<<>>>EN: second car I buy The quality of the stroller is surprising, despite the plastic parts, it is of good quality, rubber tires, it has very strong traction, a very fast car, the battery lasts around 15 to 20 minutes, guaranteed fun. . I MADE A VIDEO IT'S ON THE CHANNEL: PRODUTOS_ALEATORIOS, SEARCH FOR: Conquer 4x4
Excellent product above expected, very strong and fast, very top
A highly recommended beauty is super fast is um devil on the track❤️❤️❤️😎🛫🥴
Very fast delivery to Poland. I have no objections to the quality and workmanship. The only thing that worries me is the front wheels are crooked in relation to each other, I wrote to the seller and see what he writes back, it is possible that it should be. We'll see how it will work in the field.
For the first time in a long time, I will write something, a car really cool, fun too. I advise you to check if the wheels are tightened. The battery lasts for about 15 minutes
Unboxing video and full review on my channel on YT @ lokalsmarttech. Best cost benefit in the price range is unbeatable.
Very good the cart loved it, sorry now to have to pay tax! I should have bought before because I would definitely buy 1 more!
Very good fast delivery and good commodity
Car received quickly. Fast car. Very satisfied for the price
Very nice car. This is no longer the second of this series. I definitely recommend.
Great quality, came very fast exelent purchase recommend the cart is top
Very fast shipping to the Canary Islands, very nice the RC I have not tried it yet and I will leave a comment when I try it a little
Top cart I will give as a gift to my nephew. He's gonna love it. I bought one for me to play with it too KKKKK
I liked it very much I am satisfied excellent cart arrived before the seller time 1000 note
My son love the gift is sleeping with him KKK run delivers what promises
Top Car and Fast Delivery
Ordered 19.03 late in the evening on PL, 25.03 in the morning the package has already arrived to me😳The best seller on Alli! Immediate shipping. I RECOMMEND a lot, And the car is a real monster🤣
Cool cart, enough details for the model, liked. Only afraid of arriving broken! Now doubled the value due to the fees! Thank you Haddad! Does the L
Very Top Cart, my boy loved... I will buy another to make improvements put the materials of aluminum motor best brushells and carbon box.
excellent value for the money. have used it just once so far. my child is very happy. my only note is, the reduced speed button on the remote only works for the reverse, not forward.
Very nice RC car, strong material, and well built. It came very quickly, and well protected in a big foam box. No damage. I haven’t tried it outdoors yet, but indoors it looks amazing and very rapid. I’m thinking of buying another one to team play with my kid
Order delivered in perfect condition, the car is the end is very good and resistant, it has a lot of strength I recommend it
Super quality, feels good and heavy. Is also fast! Top product.
It is very fast and satisfying RC car for the price.
Very strong formula adult toy is definitely fun and fun
Very top, strong and fast motor, not the brushless green motor but it is a super motor, this self-model is electric and professional, 3 speed modes, the bubble that expected to be more details like seats and steering wheel, but to put it to overturn this bubble protects the car
has three modes low high and medium super fun on all three extremely fast on high
Excellent and reliable car. My son is simply delighted. Very strong suspension and chassis…. Jumping higher than 1-1.5 m in a skatepark is also no problem :) definitely recommend !
Cost bgood
The car seven very well and the materials appear good quality very fast and smooth shipping
Came real quick... and well packed in a box of the Scharting!... Working perfectly
Nice and fast truggy!!! But ESC and brushless motor are heating up very fast. So I decided to buy heatsink with fan for motor, and fan for ESC. How it will fit - I don't know yet, cause im waiting for it's delivery.
The car is a lot of fun for the price is unbeatable, We mistreated it and it supports well the super recommended abuse just that the charger that comes takes 5 hours to charge the battery I recommend buying extra batteries and a charger faster outside of that excellent purchase
very nice, fun works great.
All correct store 100% recommended very fast shipping arrived before your delivery date
it's faster then expected the battery lasts longer then I thought running it on high speed with all lights on it lasts twice as long with the lights off . would recommend buying very cheap price for the great quality car shipped and arrived very fast.very easy to use and drive goes very fast with no flip over with a 3s battery it might do flips but fully stock its amazing.
Everything as the announcement. Very fast the cart. Better than I expected.
Super well packed! Sensational! Beautiful! Is a toy for adult too. Just need to test. I recommend
Cart is excellent, made a success, I must buy one more
😃🏎️😍🥰❤️👍👍👍It's just a crazy car! Class👍Dad is happy more than his son!😁✌️ We advise you to take it with two batteries at once.👍
As described, hassle free purchase process, good shipping time, happy to recommend this seller, and no hesitation to buy through again.
It's okay inside. The shipping is fast and the product is good...
My son liked the car very much, everything is as stated, high-speed, as they wanted. Delivery on time, which is happy. Thank you)))
Cart very fast and sturdy, easy to ride (at the slower) and big, this cart is wonderful and I recommend buying
Was as expected
The car of the image shvidkisla. Fly yak bullet. Was called for the added data. I think we will go to Vik vid 5-6 rokiv will be different. Vistachay charges on active 20-30 hvilin. Delivery is more shvidka, for 8 days it came to the crowd.
Very happy with this new toys, love thanks
Alone. I have tried it to see that it works since it will be to give away. It has amazed Me. It is the 50kmh version and runs a lot. Has a very good control, totally proportional, throttle and steering tanti. The only downside I put on it is that the pieces of the axes are plastic and I suppose they will not last long. But I recommend it without a doubt, for just over € 50 it is worth it. If it works well, I will surely buy another one for me
I am completely satisfied except that the battery capacity is a little less.
Gansjsnd goodnight all right with you and you as the poor life is and all the best for you and your family and
Just amazing these machines, I have already bought more than three, for gifts and for resale too, great quality...
The order came well packed and safe up to the address, seller sent super fast and about the product is very good, I will return. Buy Novation!
Super) of course a lot of settings on the remote, the car fire🔥And the delivery is fast highly recommended.
thank you iteam received today the second one I have also got the gantry pro
Arrived super fast, well packed and works very well. Really fast.
The car is the same on pictures!!! Verry fast car and everything works perfect!! Tested 10 lupings on a skate ramp ...very healthy..Perfect car .Recomendet!!!
Very good workmanship. I recommend
Very good
Fantastic!!!
Great product Thank you very much
Wow! Big Fun and so fast! racing we love it!!!!!
Amazing car! 4 X4 strong! Fast! Stable! That's the second I ordered, recommend! A beautiful and challenging car! She has power!