SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The product arrived correctly and on time. Very good quality, exceeded my expectations. Safe Purchase, recommend!
I'm giving this 5 stars for the dollars to fun ratio. That being said, when the crawler arrived, the remote was smashed pretty good so I elected to return the product since they couldn't provide a replacement. Despite having a wheel for steering, the controls appeared to simply have switches rather than a potentiometer so you only have full-left/center/full-right steering with nothing in between. At this price point this is fine but I'm going to spend a bit more to get some extra features.
Everything OK
Like the ad! Very beautiful, new zero km, I will still test.
Great car, great price. remote is on the same frequency as two of my kids other remote control cars though. still highly recommended for the price.
I really liked it so much that I ordered a second in black color.
Two tizhna delivery. Boxing pinoplasty. Batteries to the remote control in the sets do not blow. Everyone is pratsyu. I think it will be too hard for you.
Good good
Package delivered correctly. Quality product and fast delivery. I recommend the seller and your logistics. My son loved the product and it worked perfectly.
Without pink packing, high Bude for the day
Excellent purchase. The car is powerful 4x4 to what it promises. I loved a lot!
Besides the steering angle is a little narrow, the appearance of the power speed deadline is excellent, and the delivery is 3 working days. Set a record for the shortest delivery of purchases. Very recommended
Great item. Fast delivery
Fulfills the purpose for the amount paid, you can have fun.
Good cart I will buy more
Very cool. The cart is very beautiful. The wheel-shaped control is difficult. Arrived in 12 days. I have not tested the total battery time. I found it a little slow, but you can have fun.
Very beautiful and big I loved
It's a virtual tragedy with kids toys. It's sturdy.
Super passionate about the product is for my grandson plus my husband loved
Ruthesna wheelbarrow. Double shvidka and turn. ALE not for Hati, sorry)))) wartut your pennies
I bought it for 28cm to play with my son. It's speed, it's RV type, so it's slow. It's a pretty decent product. The controller was in trouble and he was very busy.
The car is awesome! In any case is to be recommended!!!!!!
It's a little hard to do, but it's nice to play, like kids, without a bonus. You might want to buy two batteries.
Product is really good remote control is a bit tricky to handle packing was also good over all very interesting product 10/10
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It runs well. It runs well. It runs well. It runs well. It runs well. It runs well. It runs well. It runs well. It runs well. It runs well. It runs well. It runs well. You run well. You run well.
very good
Came super fast the cart is up to the battery can handle 30 minutes of continuous use. I recommend
The cart eh very top and big, in the photo it may not look like but in person it surprised me, it comes with two batteries, it arrived super fast with 20 days, I recommend it to all of aliexpress
Excellent cart, average speed more have MT force for obstacles. Thank youđđœ
Top cart!!! Adult has fun but I advise taking the option that comes from 2 battery while one charges has another to play
Shipping was acceptable, good quality. The product is exactly as described. I am very satisfied. Good purchase.
. I arrived very fast. Of good quality. I have not tested the durability of the battery because it is a gift that I will make. I will know after having given it
Cool! The battery is fast and fast, the suspension is chic. The battery lasts more than 10 minutes of active driving. Discharge up to 3,7V, charged for several hours with a current of 0.25-0.3A to about 5V, while the indicator on the charge is always red. The child is happy and the son too.
Second purchase. I play like my daughter and a bump car. There is nothing to charge because of the insufficient battery capacity, it is used as a 18650 Ă 2 serial. It's cheap. It's good.
The car, having come shvidko, everything is super, the little is great, everything is good at the inventory.
Ein groĂes auto. es war sehr gut verpackt! Big car. Was well packed.
I'm late in coming but I really loved it I recommend it
Excellent Toy, very beautiful children delighted, I have to carry the battery up to three times a day because it does not stop playing it, it arrived before the indicated time, well packed in perfect condition, ready to use, it comes without batteries, but without easy to get in any store, I recommend them.
Excellent toy and the super fast delivery. I have never seen delivery as fast as this on AliExpress. The packaging was a box of isoopor. Very well packed and arrived without any damage. The seller is to be congratulated!
I think The delivery took about 10 days. I'm worried that it's going to be bad. I don't think there's a problem with the product. I'm charging. I'll put it up after using it. That sounds like it.
Very good the quality! Fast shipping and well packed. Control seems a little fragile, but it works well.
Excellent toy, it is a car with quality materials, works perfectly and is ideal for children. Includes cable for the charger, disassembly, 2 batteries for the car and the remote control (this comes without batteries). Fully recommended
best seller arrived fast, with full backing but the steering is not servo motor you can't control the degree
very fancy and fantastic, definitely I will recommend others to buy it for their children.Thank you very much seller and AliExpress for your quick delivery.
Everything is good and 2 batteries are really important if you want to drive for a long timeđđ
The car is super, I bought it for my son very satisfied. And I even played myself couldn't come off