SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I love can’t wait to wear
great quality
Fits good but just too tight
Almost shipping!
Fits me perfectly and they’re very stretchy! Thank you!
super soft material and won't give you a cameltoe! looks exactly like the picture as well. I am a US XS (w25) and got the largest option. it fits better after I put it in the laundry
I love this purchase will be buying more I love that it has that stomach compression and it lifts your booty. Size up tho might be a little tight im usually adm and size l fit like m. No front Inseem so no camel toe
10/10 quality. very fast too!
Very comfy. I usually wear a size S but ordering M fits perfectly.
Fits great. The compression is nice I am usually a us 4/6 and got a large. The colors are gorgeous and the seams are great
Literally the best pair of shorts I’ve purchased from AliExpress. 10000/10 quality, buttery soft, super similar to lulu’s. I got the light pink and it was surprisingly not see through (although I recommend wearing nude undies). Love it, will definitely buy again!
It’s the same fabric as I hoped for - 80% nylon, buttery soft, matte, comfortable, not restrictive. Fits exactly like the expensive brands. It will be perfect to wear under a blue and white dress I have. It is lighter than tempest blue. It has a true high waist - it comes up to the middle of my torso and I am 179cm/5’10” tall. :) Wonderful, thank you, store!!
I love these sports, the material feels great :)
I love it, the quality it’s amazing
Size up. Squat proof
Better than expected. Soft and fit well and stretch well. Good quality and price is nice too.
very flattering
Good quality!
They are great! I love you! Very good quality, cute color. Does not shine! I would buy again without a doubt!
I love it.very soft better then Lululemon
ve that goes spread all the world, you know Me love ya comes out of devotion To rule ya spread to the world In strange town I'm on my mission Where we praise the day straight our way All the nation Let me be the love that comes from the Sun Let me be your rainbow rising on Every single race out of space Will Shine on, shine on!
Ordered a size M, I usually wear a 4-6 in Lululemon or small in Nike. Medium here fits perfectly. Love that there’s no middle seam & are squat proof
The fabric is so soft a s comfy. You would want to wear this item a lot. I normally wear small, but ordered size medium and it's a perfect fit. This is my 2nd purchase of same time in different color. love it!
This short has an amazing material it’s not seen troughs and the material it’s soft
173cm 66kg L size purchase. The size is very good and the fabric is strong, so it's second to compare it with a Comcar product. It's interesting that you can buy this quality at this price.
I’m usually a large but i previously ordered a large and the thighs were too tight, so this time I ordered xl and they fit perfectly
He is perfect!!! Just buy. Like for me to get points, thank you. :)
These are so beautiful. I love the soft material and color. They do fit a little small though.
Beautiful color and quality is excellent, size M and weight 56 kg were perfect
I love them. ..... I just ordered more colors, the fabric is good, the perfect size, I weight 160lb and buy large. .. Does not take out the fish market is not transparent, they are perfect for the gym ..
My goodness this exceeded my expectations. Sits right and tight. I’m 5 feet 4 inches and small fit perfect!
I bought these to wear under dresses for my trip to Italy in the summer to avoid chaffing my legs when they rub together with the heat. These feel great! Short enough to not be seen, long enough to be comfortable. They feel great! For reference I am 5’3, 115 lbs and I bought the large ones instead of size small that I am. Normally I am a size US 6, or UK 10. They fit perfect.
So soft feels like my skin. Stretchy,comfortable. I’m a M and ordered a size M and it works great . Arrived on time
Very slightly see through, but if you wear nude underwear you’d be fine! These are pretty thick! I love the way they make my butt look. The shipping was incredibly fast to the US. I will definitely purchase from here again!
Beautiful, it was not transparent wearing the right panties. Very tasty in the body. I 've got 110cm hip