SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The blouse is great, the fabric is so soft
Is simply wonderful
Use p, I have size m. Good quality, I liked the purchase.
Not bad! Wear it buttoned or as an outer works very well, feels pretty good. Survived washes. Solid. Sleeves are a bit long though
Fabric with cute fall and good quality. The only thing that bothers me is that the sleeve doesn't fit well to the width of my forearm and looks like it's too big for me, but it's not something that can't be remedied and it's probably because my arms are so thin
Bigger product than I advertise!
Is a little transparent.
I love my shirt❤️
It is a fresh fabric and very comfortable I liked it very much
Should have ordered bigger the M was right, I wanted it to be more loose, but the quality is good, the fabric is thin a little transparent
Amee
Same as the description, I look good
The fabric is very good, light, resistant, comfortable. Exceeded my expectations a lot. Is a very nice shirt. I recommend!!!!
The fabric and finish is very beautiful, the delivery man very friendly.
Blouse is beautiful, the fabric is a little thin but the cost benefit is very worth it.
Perfect exactly as the picture shirt מדוייקת
Very good the shirt, the fabric looks very linen, very fresh and comfortable, I was not looking forward, but I loved it, zero defects!
I love the shirt, the quality's just how I expected it to be & seller sent within the deadline, so overall I'm happy & recommend the product
The blouse is beautiful, great finish, it has a slight transparency, but nothing that bother.
The fabric looks thin and somewhat transparent but feels soft and warm. The size fits me exactly if I recommend
The length is not as long as in the photo. It's made of a thick top phone.
Too cute surprised me, arrived very quickly in Los Angeles Chile Thank you seller
It was a little big for Me but it's okay, it's loose.
I liked it a lot, she is thin but she wears it very well
Selling pidtwerv is the same as shvidko slavilnya. The well-off came the same as shvidko to M. Poltava (Ukraine), for 14 days. On the goods, it is not critical. If you add up, if you put on a T-shirt, if you give me your clothes, you can see the bilisna of a beige coloura. I didn't sleep with the seller. I recommend it to the marmellen. Rosmir L.
Perfect her model, is a little thin, has wear a thin one underneath, but I liked it.
It's beautiful, though it's a bit transparent and I'll have to make some adjustments to get better on me.
Too Beautiful, fulfilled all my expectations, I will buy the other colors. I highly recommend
I liked it too much. Not so transparent (I have a white top underneath, but the light here is bad). Very good size, it didn't become giant, it looked great! I really liked
The blouse is beautiful! I was afraid that it would be too wide or too tight, because because I am thinner I end up having this problem with most of the pieces, but it was the ideal size! Her fit is perfect, the fabric is very good too. And being white, I hoped it would be more transparent.
Perfect shirt! Fabric great and fast delivery .. Super recommend!!!
Excellent quality. This is not cheap chiffon, the fabric is thick. I really liked it. I recommend it.
The material of good obokosti before nosin, shvi rivn, rosmir vidpovidam inventory. My best sellers, I recommend!