SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I love it, it is the same as the photo and it fits the body very well
85. cute, it fits, it’s good for its price, not see through. but if you want it to fit like, the sleeves onto your palms, id recommend a size up. otherwise, it’s perfect fit.
Super good. Well adjusted and good quality. Perfect for winter
comments said to size up so i got a medium but it’s lose on my arms and a bit too long so i should’ve gotten my normal size. other than that it’s cute and comfy.
super cute!!
Fast dispatch: Jana. hldt
Dazzling arrived stamp!
Is like a workout shirt material thin but still looks great , stretchy and I like it .
Cute
see through but overall love this shirt
It’s okay, it’s a plain shirt nothing special & NOT a skims dupe or swim material just a tiny bit spandex
I love so much it’s comfortable and so cute
Perfect
Perfect. I wear this everyday
Pretty cute! Not skims but close to it. The shirt could be tighter but for the price it’s ok!
fits amazing
super cute and good quality
love love love this lol, the quality isn’t bad & fits skin tight!!
Nice
cute af fits perfectly. EXACTLY like the picture i’m 130 and 5’6
Amazing
The coffee shirt was perfectly on the Rosemin. Taka Jak and in the photo. Everything is class, shvi akuratni. Just be like it.
If I’m being honest, I love it but it’s a bit see-through and it’s a bit too big on me. I’m normally a size small but I think I really needed a size extra small because this is way too big for me. It fits. I always like fitted shirts, so I’m a bit disappointed. I could almost use it as sleepwear. That’s how disappointed I am.
I love this pullover!!! I originally bought them for myself the after I purchased it, I loved it so much I purchased them in every size and every color for my clothing line. The fabric is soft and thick.
I like it very much, the use down the surgical and does not give heat or discomfort, in photos it looks clearer than it is, it is exactly the same color of the image that shows, it comes wider than expected for a small size, it was very big on my arms. I arrived early
I love the fit of the shirt. I bought one in each color. they run a bit small so get a size up. the "Khaki" is more on the tan/ peach side.
Beautiful!! My favorite blouse, soft, thick, easy to wash fabric, great fit
Duzheny Colir🥰Sorry for the camera does not transmit the number. Everything was really good, ale trohi
shirt fits way better than expected!! love it material is nice.
This is my second time purchasing one of these, really like them
Loved it. Fits to form. NEED MORE YOGA WEAR ALWAYS.
perfect! i loved it
I love it it’s so girl and cute and it fits perfectly , it did arrive a little late but it was definitely worth the wait. I can’t wait to wear it, also the quality is surprisingly good
love the skims dupeee