SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
very nice shoes. very comfortable.
They are very beautiful I love light I arrived a week before
Super light comfortable and nice I like
They are light, comfortable, good material and quality. 23cm foot, I ordered the 36 and it is right in the size👍🏻
The tennis is beautiful and very comfortable. I loved my purchase.
I Jam sneakers in the third. I used to go in such a tsyltsya and prank to pralny machines. Light, not to soar. Donetsk took the chorni to the fizkultura, yak to the winter. Sobi Bili and for such a penny Stout of 10/10.
Delivery in the estimated time. Faithful to the description and image. I recommend.
very comfortable and lightweight
Well just what I expected super light I love that they are super white I would ask again.
arrived in good condition. very comfortable walking shoe. i recommend the seller
They look good to try it and I will leave more reviews later
Perfect! Comfortable. The fabric is well aerated. Very good price-quality ratio!
They are beautiful, they are soft and comfortable, I hope they are of good quality. For the happy moment for the purchase. I recommend ordering one size more than usual. Arrived ahead of schedule
Fast shipping meest. Beautiful, light. 39 size, 40 fit well.
The shoes look very good, really top for the price. I ordered a size bigger and they fit very well.
I love my shoes. I will order another pair
They are comfortable and light size 39 is 24.5 mex is perfect
I only loved that asking for my number which is 36 and it was a little tight if it was the 37 would have looked great, but it was my mistake.
They're very pretty, they don't weigh anything, the sole is not hard, they are very light, I ordered size 36 and it is exactly size 3 Mexican arrived as in a week, which was done very quickly is my first order and it came out in 18 weights and I amazed and happy
I loved them, it is the second time that I ask them to work and they do not protect, very happy for everything.
Good sneakers, light and on Nozi SOVIM do not know... They did the same thing. Seller recommend
Well received thank you for the fast delivery and good packaging only size 36 is just on
Serious and reliable seller shipping was fast arrived earlier than expected product as described everything perfect.
They arrived well, as in the photo, very comfortable and light
Very good for your price
bien
Really nice
Arrived in 20 days to Peru, same as the description, fit exactly, and they are comfortable, I would buy again, recommended
Mencantaron had many doubts But they are very comfortable I liked them a lot
Very beautiful, very comfortable, the perfect size, the great color, they reached bogota very quickly. Very good purchase.
Bueno
Lightweight, nice shoes for good price. I ordered one size larger.
Wow😍I really liked the truth they look very well and very comfortable👍
perfect! I love the shoes, bought white ones too! they are so late I can hardly feel them on my feet. The foam is very durable and the best pair of shoes I've ever had.. they last a long time and they breathe like I'm wearing sandals. American shoes are just so full of material that your feet can't breathe. I love these and I'm going to buy more. size is true.
Black tennis shoes are also size 40 and as you can see👀, The whites are bigger. Independent of that the quality of the shoes is good in relation to the price. Arrived 9 days after ordering. I recommend quite a bit😃
Super super super super super super super super super super super super super super super super super super super super super super super super super
Very beautiful and the measurement is convenient and comfortable fman
Comfortable light summer shoes. Standard EU size is good. I bought it for a leg length of 23 cm. Thank you for the fast delivery.
they are excellent. Very light and comfortable
So good
I wear size 7 in US, ordered 37 and they fit perfectly. Came fast and good quality
They came to me, in 9 days, they are very comfortable and very light, My wife liked them very much, I recommend the seller
I loved it very comfortable, it is good to order a larger number than you because I put on 37 and I asked for the 38 so he can be a little more "loose" on my foot to use at the gym, however it came the size of a 37.
Very comfort, soft, light and airy. I measure 40 generally and I took 40 and it fits a bull. Very recommends
Everything in excellent condition and earlier than expected thank you... beautiful
thank so much great and very light weight and fast shipping
No weight are soft cute just like in the photo
Love it. Had purchased the grey/pink pair previously. Really like it so ordered again the white pair this time. Good item. Perfect for summer. Thank you.
I normally wear size 40 and because I was reading the reviews I bought 41, don't make the mistake of up size, because the run normal. love them, but big for me
Super, I liked it very much, they are light and very comfortable. Arrived fast in time.
Got a little tight I hope we give in. Super lighter
I have not put them on but they are very comfortable are the second we buy
I liked the product but the numbering is small. Shin 36, but having to be number 37.
It looks cute super comfortable, soft I am size 3 Mexican pedi 36 and it comes exactly I would order it again
Very beautiful the tennis. Just like the picture I loved. The shape is a little smaller, I bought my number 36, I will buy more but the number 37 to have a break because the account was left. But it's too beautiful, very light.
Good sneakers, thick, I don't know what to wear yet, there is a free space under the finger on top, everything is cool, they are worth the money
Is identical to the description, they are very soft, I definitely recommend it.
On-time delivery and whole packaging. Soon to make a judgment because not mine.
I am full of beauty, I took 40 p, A39, 5 R vijkhli. ale on the lot is beautiful. I'm still very good for delivery, I added a photo and there you can see my address and the food has come. Good two rivers in one place, in the heat of the shukala.
Super shoes. I wear 39 and I took 40 and they fit super. I recommend
Sit well
Fast delivery. Excellent service, thank you. I have ordered these sneakers from another website, but this site has free delivery - thank you! Size is perfect, very comfortable shoes, will order again.
I love them, they are very light and comfortable And the shipment was super fast
I recommend asking for 1/2 smaller number as it comes bigger
Thank you seller! The goods arrived safely within the time specified by the seller. The product is of good quality, as described, but the size does not match the size of the European 36 size, so you will have to take two sizes larger next time. Seller and product recommended!
I received satisfactorily, they are just the measure I am 23.5 and I asked for 37, they are very light it is the 2nd time that I order them and they come out very good and comfortable they are very light and easy to wash.
I love Superrrr and quality price are ideal. I recommend them.
They fit perfectly very comfortable
I liked them are comfortable fitted to the foot
Stupid. Equal to photo
As described in the picture, but can't say about it's durability until I start using it. but it's okay for the price
All the same as in the photo, leggings, the sole is medium tough, there is a little smell. I ordered the size of 25,5 40, turned out to be large, I needed 39. And so everything is super
The truth is that I am surprised, very good quality
Super, I have been wearing comfortable sneakers for every day every week every day.
Ali seems to be the lowest price. But there are also good products, and there is a lot of garbage, so you need to refer to the actual receipt photo. If the price is cheap and the quality is too bad, we will pay for the garbage. To receive this product and give a honest comment, I think it's a good cost.
Identical to as shown in the image, they are very light and comfortable.
🌟🌟🌟🌟🌟 "I recently purchased shoes from this seller on AliExpress, and I must say, I am absolutely impressed! The shoes arrived in perfect condition, exactly as described, and even exceeded my expectations. The quality is top-notch, and they are incredibly comfortable to wear. The seller was very responsive and ensured that my order was processed and shipped quickly from China to Pakistan. I highly recommend this seller to anyone looking for quality products and excellent customer service. Thank you for a wonderful shopping experience!" 🌟🌟🌟🌟🌟
I recommend I loved them comfortable arrived fast good quality👍👍👍
Magnificent purchase. I like the design and the combination. They look good quality. Are light
Very comfortable super light, although they were big I ordered in size 41 and I am 5 Mexican and apparently that size is 6... But very cute and comfortable...
Duge garni, akisni, legenki. On sviy rozmir 37 took 38 rozmir, good to go. Get that big on the middle foot, for a thin one, for a thin one, demand, pidkladati more than an estilka. Chudovi, delivery 12 Dib. Order is more than a collegore! Seller recommend💯💯💯!!!!👍👍👍
Very beautiful, comfortable and light. Pity that his shape is small. Ordered 39 and the shape serves in a 37
Very acceptable tennis shoes despite being cheap, I am 4.5 in Mexico I asked for a 39 but they were too big so my son will use them
Too late
They are very cute and comfortable, they are just as I expected, my foot is 24 cms and the number 38 is perfect, I will buy again
Received today fit like a glove very comfortable and very pleased with them.
The goods arrived well packed. Same as I ordered. the leg fit well and light. I recommend.
Very nice
They are very beautiful, and they are very good, they are the same as that as described in the image, they have arrived earlier than expected
Fast delivery, product quality is good by the low value of the product. I liked it yeah👍🏾.. Is very comfortable!!
I loved them, they looked super good, they are very comfortable and they look very well set,
The tennis is beautiful and comfortable. I asked for 2 more numbers, but if I had only asked for one, I would be right. Thank you! Thank you!
Thanks to the seller. Item as described. Delivery to Ukraine took 20 days. Seller and store recommend.
Very fast delivery! Thank you, the sneakers are very light. I can't say anything about the size fit, I bought it for my grandson. Think the size is in size.
I arrived very quickly. It is a doubt that the best store I will continue to buy the size is 38 Mexican 4 calzo
On time delivered, thanks
Sneakers came well packed in the bag even the sneakers came with a cushion protection so as not to damage the shoes sign of professionalism of the store and respect for the customers super light wear 37 and I ordered the 40 that it turned out great Recommend the store and its sellers
Garni sneakers for Taku tsyna! Light. For 36 rozmir they took 37. Came the Duger shvidko for 7 days.
Beautiful and stylish, came the right size I ordered Pro price he's he's great
They are very light, quite comfortable and soft, they do not weigh anything, nice color, quality I agreed with the price. I liked them. I am size 5 in Mexico, I asked for size 40 and they fit me well, they come wide maybe adding insole feel better.
Rokivki got a little more than a Bulo declared, packed in bags, all-in-the-world rozpirki for a whip, some things that won't be. Croivki yak in the inventory, the duo of the legenki and the m'yaki, Nozi in the eye, on the little more good. Rozmir spivpadat with a description, on SVII 39 took 40, once, the mouths 25,6 cm.
All Super! Anti-money whimsy of hard-won! He did not spit as a seller, he was mocked through a Thunder. Rozmir was picked up through the rosmyrna tabatsyu, everything was coming. Delivery to make the shvidka. Shop for sale 5🌟.
Very light and comfortable, I recommend. Take the size according to the table
Good warm price, I am standing slim and ordered size 41 and in Mexican number I am 6 American size 9
I have already released them, very light, beautiful and comfortable, I recommend 100%😁👍🏽The price is a bargain and the good that are for sports, or casual.
As described in the image, I use a 38'5 and I ordered a 39 they are perfect, they are super comfortable, I recommend💯
They are super comfortable and very good quality for the price they have, I recommend them.
In good condition.have to use and see about the quality.delivery was late.but satisfied with the item.♥️
They are quite light I ordered a size 39 following the measurement table by cm and they looked super good, the materials is a bit light but it suits the description well
Very good and especially fast
nice shoes - light but very practical - love the colours too!
The shoes came after 11 days. They looked beautiful!
Super comfortable, but not the material looks good let's hope they are durable
Good light sneakers. She was SVII 37 rozmir, pidishov good, not embossed.
I love they are comfortable and the style is chip.
Shoes cheap and light above all, literally like fluff. Number 38 fits the leg size 240mm. Fast shipping.
Croivka vidpovidayu for inventory, leggings, myaki. Before Kiev, the goods came for 10 days. At 38 rozmir, took on Rosmir under 39.
The crosses are super, the size is the same. They approached a thin leg, very pleased. The seller Thank you very much.
Size fits good, arrived quickly, same as the picture. The quality matches the price, so the shoes are good for a little walk or sitting at your desk but I wouldn’t run or exercise with them.
Beautiful and light. Came with inserts so as not to Crumm. At 40 foot size, 41 a little loose. Shape is being held.
They arrived very fast and are really very beautiful, comfortable😻😻😻😻😻
Very good, if you are from Brazil and pants 34 piece the 36 because this is our US numbering
Too cute and light suuuper, I am very satisfied with the product and with the seller. They fascinated Me🤗🥰👍👍
good product good quality recieved much earlier than expected ❤️ recommended !
Ideal enjoy this recommend Thank You arrived well and within time
Cute shoes. Received quickly. Quality and look are so great. Also, the size is fit to me. I like this very much.
They arrived early and the shoes are very good, they are of very good quality for the price, I recommend it a lot, just order one size more😎✌️🇵🇪