SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The quality is great, very elegant and discreet at the same time, it completely fulfilled my expectations, it is amazing!
Looks cute, I like it. I didn't have to shorten it.
got it for my wife to match mine, and she fell in love asap!! thanks for the fast shipping looks exactly like the pics only better!!!
Beautiful. The pic does it no justice. Can’t wait for my son to open it up for Christmas.
10/10
Great store! Fast shipping!
I like it very much I recommend it, thank you very much to the store blessings
It's cool. I got it too big tho ♀️♀️ should have gone smaller
Very good quality
Was probably my error but the bracelet fit for a five year olds wrist but I can’t remember what size I ordered, The quality is very good and Im very satisfied with that and the packaging, just too small, they also send you a card about them definitely recommend the supplier
This is good
Fast Shipping at a great price.
good product, as described
I was so impressed with this Cuban chain that I bought another in gold. The shipping was very fast, as was delivery. The presentation was excellent. and the quality was also excellent!!
Super cute
Love it, it's a bit short for men AND women though
great addition for any outfit
Beautiful, although I would have preferred it clearer. The measurement is ultra precise and I felt good. Extrarecommended!
Nice product, but I ordered the wrong size 😢. 18cm is too short, it must be 21. I'm going to look for a solution and use it.
I love the quality it has and the thickness it just wanted it to have. I'm going to have to take it to the jewelry store to cut it out since having a small doll I have a little left over
Didn't recieve this one this time and have not refund my money back hope will get my item coz am sure it will come, I bought many had no problem to recieve, seller u are the best
It feels good quality price, it is worth it if you want to have something that is not of much price but that looks good, meets the objective.
Quite well though something big, but can be adjusted quite well done, it seems to be stainless steel
The bracelet looks good, corresponds to the description. After 2 days of wearing, it still shows no signs of color change, does not irritate or discolor the skin. The thinner chain in my picture is real 14k gold and is 7mm wide. Just for comparison. So far it can be recommended.
Wery good, very good, very good, very good, very good, very good, very good, very good, very good, very good
The quality is good, it is a little big, but if you pick it up shorter, it will be better. Fast delivery, recommend!
Good bracelet. I had Vnox stainless steel necklace before and know Its good quality. Size was right. Only weak magnetic. Happy with my purchase
The order was made on September 18 and arrived on September 28, honestly very fast, for the usual. I arrived very protected. I am very happy, I am precise, you can see how well built, I recommend your purchase at 100%. Thanks to the seller.
Nice bracelet as always, Vnox is a very nice store with great quality and I love the bracelets so much.
Arrived a long time earlier than established .. I already bought several, very nice bracelets, I think they are made of stainless steel
It's okay looks cute just I ordered it a little big
Live, profits a lot, the yardage fits very well, looks nice-the guy can wear cool (got permission from zona🤪), Fast delivery. I recommend and greet the seller and alliexpresowicz🖐️🖐️🖐️
I loved it, it is of good quality😊😊😊😊😊😊😊😊😊😊😊😊😊😊I recommend the seller🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏
Very nice product. Very good seller. Recommended. Thanks for the good business as usual. If you want to buy, you should. Thanks
The handle arrived in perfect condition, very beautiful and I loved the size, it is small, but very comfortable
All good with the goods. Shipping was fast. Package is fine and everything is perfect. All arrived in full.
I liked it, ask it or 18 or 21, (for girls probably at 18) 5mm is good, I don't recommend it above that.
Exactly like the description says, loved the product! Would recommend, 10/10. Just need to wait now and actually see if it’s stainless steel, but it sure does look and feel like it.
Good quality, do not rust as it is stainless steel. Beautiful Golden, and quite bright, is not a golden fake.
Excellent, very pretty. Recommended without a doubt. An item I suggest buying. Has cute finishes
The bracelet is of high quality, but it turned out to be small on me, unfortunately, I will have to order the same only more.
Excellent product. Is observed in good material. I liked it quite a lot and the shipment arrived very fast. I recommend it, excellent seller.
It arrived quickly with no shipping issues. The bracelet was bigger than expected, but I was able to remove a few links so it fit better. I recommend.
Very high quality and it looks very good!! 10/10 The shipment was fast and seller shipped it out fast aswell.
The bracelet is perfect for my expectations. I want her for a gift. And I know he's gonna love it.
Received on 20.06.2024 ordered 06.06.24 are really beautiful these bracelets fit perfectly on your wrist! If you want a solid and beautiful-looking bracelet choose this, you will not regret it
It’s an amazing bracelet, it has great quality and not heavy at all. Will definitely order the other widths
Perfect bracelet! Beautiful and unique example and color from the water!
Perfect, I love it. Have it on day and night and it’s still good locking and intact! :) Can only recommend it.
Excellent acquisition. Just what I was looking for bright and a lot of color Good grosiness. Good weight at a lower price