SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Bought it, my zrist 173 took the rozmir with
Is very beautiful and of great quality
Befits image, good fabric! I liked it, very well done, good finish!
I really liked the TV very good, it fits well I am size L but I asked for m and it was tailored to my charm
just like the zara one…. probably nicer. i would normally be a medium and sized up due to it being from ali express it’s a bit oversized but still looks nice :)
Very wonderful! I bought S, but I see M in Brazil. She was perfect in the body, she is even wider.
Amei
Very good quality, just like Zara. Order one size less than normal
Jacket is very good I recommend you can buy all lined with side bags I really liked
Too
Fast delivery. The quality of the jacket is very good. The size corresponds to the size grid. I recommend it.
Bomber jacket, I recommend)
This was one one the best of purchases I have ever made here on this app . Not only I received it really fast but I was also surprised of the quality. It fits amazing and the quality I great for the price . I love it, looks more expensive than the actual price .
Love it! Good quality and beautiful design
88-70-90 size S is perfect! It fits the chart. The quality is excellent
Top of excellent quality and style, completely passionate about this acquisition, no doubt I will buy again
So Beautiful! Came really fast, took 1 week to Portugal! And the jacket is great! Want in other colors
Cool Boomer! Fit fit
I like the jacket very much, I just haven't taken off all spring, it will roll up a bit over time
The jacket is great, it looks very beautiful. Recommend
Awesome!! Order it!
Delivery 10 days to Moscow. Left jacket for 1919r. Size 44 (vol. 86, 70, 165 height) ordered size S, fit in size. Waist-length (not short), the sleeves are not short, the shoulder pads are not large, the lining is to match. The fabric is matte and similar to jeans. Button clasp.
I loved it! Super beautiful, just thought that the fabric would be a little thicker…
Beautiful!! Corresponds to the description of the product.
For your size 44 with a small chest, the height of the 168 took S, is great! Sleeves are perfect! The jacket is thin, it fits normally, but not oversized as I wanted. Very satisfied with the purchase!
Jacket is great but color is not white but yellowish
The jacket is of good quality, the seams are even, factory, there are side pockets. I am glad that I bought the size S, as m would be big on my 44-46. I recommend the seller, satisfied with the purchase.
The jacket is of good quality, fast delivery, beautiful color, my daughter likes it. I recommend for purchase.
It's a bomb, not a windbreaker. Came to St. Petersburg in 2 dweeks maximum. The fabric did not understand that this synthetics on the lining is in size
Great quality. Exactly as in the photo, wears Mt well. It's warm, lined, great finish.
Top that's quite what I needed it's like in the picture…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….
A great bomber jacket. S even oversized 168
Cool Bomer, quality sewn and the material is good and thick
It's really okay for the price. I like the neat feeling when I wear it. It is usually 66 and 77, but m size is right.