SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Very cool, I have parameters 85/62/90, height 162, I sat down perfect, I still have a place, I like the quality.
Gorgeous jumpsuit! Wears very well, models the body. Soft and comfortable fabric, is not transparent. My measures: 1,67 height 84 bust 76 waist 96 hip
On my parameters 92-68-96 size s sat perfectly. I recommend it.
Nothing to say😭😍See for yourself the buttocks that the outfit makes me. The price quality ratio it is there. Before buying it I was afraid that it would be too wide at the level of the feet because I am small size but it is very good🤩Like that. It's really good size.
Just like pictures, I usually wear sz XS or 0 US, 5’ tall, fits me very well but very long for a petite like me.
Who says that training with the jumpsuit is uncomfortable, it is because he has not used this one. It is very comfortable & how beautiful it accommodates. I love the texture of the fabric, soft, but without transparency. I recommend it widely.
The delivery is fast as for me, the quality is generally a cannon, I did not expect anything super worthy for 1500, but here it sat down well and the quality is direct fire and length even with a margin, there is inside the cup, and the shapers that the chest does not hang, I am satisfied, the color on the tanned skin looks beautiful, I do not know how it will be on the pale) shorter than the recommendation
The top part is double so can be worn without bra, thick fabric
It is nice it seems that everything well brings his glasses I will try it on to see what last
I loved the fabric is super comfortable soft does not shine, it has a beautiful Shim I recommend it 100%
Very beautiful! The P size would have been better. My measurements: 94cm breasts, 70cm waist and 103cm ass. Arrived in 10 days in Brazil
Super freaky sexy! The color is a gorgeous neutral totally my vibe. It’s stretchy and soft, get your regular size. I’m 150 LBS ; 5’3 and got a size Small.
It is beautiful, the fabric is excellent, it fits perfectly I ordered a M (only legs long but cut it out) make you a beautiful figure I highly recommend the product is my favorite garment do not hesitate to buy it, it came to me super fast
I loved it, I ordered in size M because I don't like it so tight and the size was impeccable. As a reference I weigh 55 kilos and measure 1,64. I recommend it 100% and it came to me very quickly
The fabric is like swimsuit, but very soft, and comfortable, not transparent and looks good
This is perfect!!!!!! So affordable! The color is pretty and it delivered really fast!!!!!!! I’m 170 cm and 60 kg and m fits good
It's the hell!!!!! Rare at levels I took seldom and I could also be smaller but it's rare