SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
All Super
I love these leggings. As soon as I put my legs in them I knew they were quality l. I ordered one to make sure it was good before buying more. I will now purchase more
Only thing I had a problem with. I changed my apartment number and they had my old apartment number is 2108 they sent it to my old on 401
It really works
She wears very well, I love it.
Quality nice
As the image, quite well
I asked for a m in two colors, the wonderful grays. The black ones, who come without a label, Big... I will return the black.
It has very good quality I recommend I loved it
Wonderful loved
Polecam
Leggings in excellent condition and high quality
Very comfortable, high quality fabric
Very good product
Very comfortable, excellent product!!
This super cute and the spectacular fabric
Received faster than expected. Good quality. I liked it very much. I wear it with pleasure!!! Thank you very much store.
Great for price. A little bit see through when you bend over.
I love these leggings they’re extremely comfortable!! They fit me nice as someone a little shorter but still leave room for taller people. I definitely recommend if you’re someone with a big butt to be a little careful with these leggings because the sewing in the back may not completely match up with your butt lol. Other than that, super comfy, not too thin, definitely a go to legging!
Fit very well, good quality
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For his own groats, not a bad elk, rozmir pidishov good for me. Easy to put a puff on fabric, do not hesitate
All the time, took the rozmir with, pidyde and Xs, according to the dovzhin
Good quality and fast delivery
Leg good always buys this model only the color I thought came would be gray she looks a blue.
Cool! Super design! Fits well!
Ship quickly, according to the announcement, I do a 60 meter for 52 kg and the size M is perfect, not used for the size.
Terribly artificial. But the pup turns up nicely. Sizing small
Ndkrkr
Add good leggings, garnoi and elastici. Do not play. Maya is good tightening
I loved
Delivered product is same as pictures so no scam, seamless and breathing material so cant wait to wear during workouts! delivered within 7 days from China to Netherlands. Happy customer!
Arrived quickly, the product is as described. According to the reviews I ordered the size M, because they write that it is small, and was mistakenđ˘Had to order s. Pants stretch well. And m sits a little loose with my height 168 and weight 60.
No photo but looks really good. Pleasant material, long enought...very comfortable and good looking. Size fits well. Recommend
Good afternoon :) they are better, very good quality, fits amazing and fast delivery. Thank you
Is already the third order I make. I am quite satisfied with the product although elastane can damage with some ease.