SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I was a bit afraid that size S will be too big, as I usually wear size XS, but they fit good even extra skinny girls (175cm, 50kg)
Duge garny swimsuit, Yde Rosmir in Rosmir, I recommend it, it's good, it's good. Yaskrawi print.
Very satisfied very fast delivery. Compliant article. Very happy with my purchase... Top
Such a game, not to chase, yaskrawiy, yak in the photo, on the S of a kind!)
As it comes in the description, very good quality and shipping has arrived super soon recommended 100/100
Arrived superfast to Croatia! Material is great, beautiful colors, S size true to S size, everything is perfect!
Enjoys amazing all the color quality and how good it looks!
Very good quality. The metal parts did not get me an allergic reaction, I think there is no nickel there. I too one size smaller and it was perfect.
I ordered the medium came pitch. The top is too small with a high waist and a good size although it is pitch. If you put the pillows in the shower, then the size will be ideal. Although he came in a size smaller but it fit me, the fabric is cool non-fade. I recombe
Absolutely top goods. My wife is thrilled, the bra is a little too small. Otherwise very horny bikini
Nice swimsuit. I liked it. The color is bright. Stitched well.
Delivery shvidka, passed after 14 days. On the parameters 88-70-96 I took rosmir m. Ale thought, like a kolir will be a yaskraich
I bought M size, the top is OK, but the bottom is a little loose, you need to tie it tight. Color according to the description, I am 170 height I wear size 36 S. B cup bust.
A very good quality, as it comes out in the description, only the light beige color smaller size which is
Very beautiful and sexy. Let's hope it doesn't ruin itself with the sun.
Very beautiful the fabric is not so thick but has lining and does not get transparent seen 36 weight 54 K 155 height o s. Turned out great. It's not so thin behind. Exactly as the picture shows.
The costume is absolutely gorgeous and decent. It does not deviate from the costumes of expensive stores. I wear S/M for a daily basis and I chose M size. It fits perfectly. I have a bust of 85 B
beautiful color! it arrived fast. I've bought 1 size bigger but I think you should trust and buy your real size because feels like it would be better. Well, I liked it so much I will buy more for sure.