SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Everything ok
I took it home to buy my elementary school son. My middle school student daughter carried and carried... Pretty funny toy
October-19-2024. Thank you seller , your package 📦 has arrived and all good friend , thank you so much ☺️, have a good day friend ……….🥰🥰
Sturdy and kids love it. Not easy to use in public because the sound is too big
Fast delivery, everything is OK.
It's fun.
Cool sword, kids like it very much, came quickly, quality is good...
The red is OK, but the blue came defective, it doesn't even have sound
I bought it because I could buy two or more and put it together. I thought it was broken because it wasn't turned on at first. It works well when you charge it, but you think it's a little bit dissimilar. I think it could be.
It changes color every time I push a button, and every time I wield my sword, it sounds so much fun. If I order one more and connect it, I think I can play more jam ~
The laser color changes and sounds, and you can connect two to play ~ I am very satisfied.
The light sword is nice. The lights are good, the color of the lights is changed and the sound is very good. If you connect two and use it long, it becomes a real cool light sword.
I am completely satisfied.
My son loved it
They are very good, I loved them, they sound loud, the lights are changed and the impact and vibration effects are great
Very fun to play with
I bought two and gave them the kids. The color changes every time you press the button.
Cool toy
Excellent, recommend. Exactly as described. The goods arrived in a week, the charge is good. Functions work perfectly, all colors and music switch. I haven't figured out how to put two swords together yet. But I think I can handle it.
Perfect, but I don't know if the battery charger is working or not.
The sound is also big and the quality is good. The grandson. The granddaughter likes it. I bought one more.
Full strength. And the sound is good. I feel like a real knife bump every time I'm shocked. I played with my child, it's not a waste of money! Full River River
Just what I expected, 10/10 and arrived in a timely manner
It's a gift for my nephew, but I'm so satisfied that I want to buy another one. The lighting color has changed in many different colors, and I like the dynamic sound. Good.👍~
Built-in battery C type charging available I like the satisfaction of children with the sound of the light effect.
My son loved it has several colors and it is best to recharge
The price-quality ratio is also good, the light color changes, and the sound is also good, so my son likes it.
Looks good is good in the hand. And is quite loud.
Arrived at the right delivery time, my son liked it. Recommend the seller.
They like it. It's rechargeable. It's good. The light sword effect, but... Loud long
Box came crumpled. Out of this, everything perfect! Happy children!
bom
Burdock burdock ~ If you bump into a sound! It's a sound and jam. I'll have fun with my son.
Arrived well but I have not checked if it is in operation but I still recommend
I love the child so much. There was a fear of damage because the box was distorted a lot at the time of delivery, but there was no place broken.
Received the correct product exactly as ordered the sound is a little loud. when turning on the light is good. no need to put on the battery. very good as a charger.
Brought the blue and grey one and it will suit. My son will love it!
The swords I used to buy first were damaged and repurchased.
Son delighted with this sword. The tip is retractable, but not automatically as it seemed to me, you just have to wave your hand hard and leave alone. It is hidden by pressing manually. It makes sounds, changes colors.
The youngest of elementary school students are so fond of it ^ ^
Great. Now, I 've completed the spear. Is a beautiful and decorative toy. And, because it is the battery, it becomes very practical to recharge and have fun.
Good
very good thing, could be longer. opens well. child is delighted, planning to get second to going 2 together. thank you!
I think I did a good job buying two. I recommend buying two rather than one.
Even if I plug in the charger, there's no reaction, so I 'd like this to charge... Be sure to test it on another electronic device and use the charger. The power button should be pressed and held for about 3 seconds to turn on, and the color of the knife will change when the button is briefly pressed. Children's Day as a gift👍
The child was excited to activate it should press a long press on the push button
It's a nice knife, my son likes it, but I don't know if it's charged.
The product arrived safely, Fortunately, without breakage. I'll have to open up whether there is a deficit or not. Once it was safely shipped from Ali. I am very happy. I bought more products. Came faster than other products. It's a good thing.
I'm satisfied. I think the sound is excessive, but the kids will like it.
The child likes it, but it's charging, there's no light, or bad led.
Vast cool. Feels of a good quality. Arrived quickly and in very good condition. It has almost 10 different colors!
My son is very much in love with him. It's great for elementary school students.
I think my favorite son will like a toy sword
The sword is very beautiful, it has lights and sounds, it also brings its cable to recharge it
It's very good. I want to connect and play with it, so I have to order one more.
10/10 already comes with a charged battery is better than other items I recommend
The sword arrived very quickly, whole, included a charging cable and a mount for connecting to another sword. The sound is strong, has seven colors, there is a flashing mode, the sound can be turned off. I liked the toy.
It looks like a really cool light saver but different
It is light, it looks quite good, although the blade stretches less than I imagined, I still liked it
bought for my grandsons and they loved them
It is exactly the advertised product, I loved it, they are good size, the light is intact
received in 6days. product as described. nice sword clash sound amd switch between lights. the sounds is a bit loud, but if put a sticker on the speaker hole then it can be reduced. only (small) bad is that it keeps making sound even though you do not move the saber. overall, kids love it.
Swords are super. My son likes it very much. I recommend the store.
Son happy
It sounds and lights and is of good quality.
épée Lazer correct
It was 3 weeks and 7 days delivery
The child is out of the way.
The sound is also motion-responsive and I like it.
Excellent
The child likes it.
The product is good. I think the kids are going to love it.
There's a gimmick coming.
Great and not expensive!)
The sword è beautiful and noisy KKK arrived all right, I recommend!
The children. I love it so much.
7-year-old son and nephew play well.