SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
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Great 👍 item
Perfect... Picked up small
The size is quite large, real size
According to the description, the size (sizes) if they are smaller than those used in Mexico, keep that in mind when ordering this product. I ask for the oldest and it fits me as a girl (176 cm in height and 100kg in weight)
Good product, arrived before the estimated time
A little bit narrow, but it works very well
Very happy and I recommend it, excellent product
I needed it
Everything arrived just fine if the size is reduced but within what fits well
Fulfills its function
no la he usado qun
Amazing works as intended defo buying again for family members.
For the value, it's worth it. For manual work can generate a little friction under the arm, close to the armpits.
Good product
Perfect does not give much support p you can sleep c the girdle on without problems
I am very happy thank you fat shipping
Velcro-locking force is weak. Even if you give me a little bit of strength, the belgrew will fall.
Good quality
Product arrived in perfect condition, great quality but as I ordered for the first time, I believe it was the wrong size... I ordered the size m but I think for my height and weight (1.78 /65K), it had to be bigger than m, s... Here's the tip for Brazil standard size🇧🇷.
The quality surprised, I am very satisfied, it is very comfortable in the body .. I already tested it because it arrived very fast!
I liked it. If it helps to correct because it reminds you that you are doing a bad posture every time it penetrates your armpits. I recommend it. I only use it every 3rd day maximum 15 minutes.
Too cool Thank you very much it will help me a lot to straighten my back, thank you very much
I liked it. Fast delivery. The product does what it says about keeping the spine straight. But since I'm fat he limited my arm mobility a little. Apart from that, I quite enjoyed it.
Looks a little small, but fits well, the quality is not bad and for the price I recommend it.
Excellent Product only I should have ordered it in my size
I liked the product it really adjusts the posture of the spine well, it just got a little tight in the abdomen, but this is only my fault and it reminded me that I need to lose a few more kilos :) Note 10/10
I leave the late train because I want to help the buyer fail. I'm 175cm/70kg. Recently, my back was painful and my posture was strange. I 've been buying it, but it's lower than this one. But the product quality is a little meager, but the performance is I think it's excellent. I recommend it not bad. I think it's very useful. If you want to use it in the gym, you can buy two or three I wish I could use it while sucking it, and I don't know it's too big. Anyway, it's better than you think.
As described. This L but feels a little small. It still fits.
Bought this to see if it will help wid my back, it was a good price and fast shipping to the UK from overseas. Will give additional feedback once tried it out.
great for my back, great for training my back to be straight. easy to use and make sure order the larger size by two size up. I wear XL but ordered 4xl
Very top product. I really liked Just ain't too comfortable we arms she bothers a little
thanks
Well received and corresponds well to the description of the site not yet tested
How always very well thank you
As described HOWEVER order x2 or x3 your size America because these are VERY small
To try, it looks good
The product looks very good quality
very good
as described.
Very good and comfortable for the back useful I advise everyone and in time delivered!!
Very good, it helps a lot in correcting the posture, the only detail is the Velcro that sometimes ends up loosening if you make any effort.
To the good measure
Good
That's my little!!
llego
good product and service!
fell to pieces on first use
helps a lot! worth the money
Pass the Quesa size medim best Shi
super. polecam