SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
love this! I definitely recommend store!
Alles OK
Lights very good, shipping fast
polwcam
Received within the agreed time, I recommend
The best motion sensor lights I’ve ever installed. It was quick, easy, and made my kitchen so cozy. I love these sensors!
Great products
Perfect function
The Super Most Important Shopping
A small swell to sell good swell with good swell .. For pidsvitka yakraz itself .. The sensor will not turn on in the dark.
I love it, it works perfect!
Works good. I wish they release a new version with bigger battery and usb-C in the future.
Very good
Good product - works well so far. sensitive motion sensor.
as described I recommend
As described, and all working perfectly. Received sooner than expected, thank you!
Looks good to me
Good quality, fast delivery!
good quality. in accordance with description
I was trying to get it, I will tell you the goods. Garnet pakuvannya and shvidka delivery. Incl/vikl vidsutny, ale is not a problem. I took it cold-to bring good, I will use it more.
Shvidko came to the slam, the lamp may vimikach was painted on the boxes, ale Yogo there is dumb. The lamp is pratsyu Tilka on the head, ale to bring a yaskrao.
I am very happy with my order, really very useful because they do not need batteries if one runs out of battery you can change with another where you do not use so much while charging. I have put in the bathroom since I have 2 little ones that when they wake up to pee the turn on the general light they cloud their view and forget to turn off Because they are asleep but with this I no longer have to get up to turn off the light making sure that it does not trip in the corridor because they turn on and off alone is fantastic. Recommendadisimoo 10/10 all
I imitate to my friend. I will receive and have enough for the toilet and kitchen. 3 pieces in the kitchen with the head of the vistachian. Alone in the toilet with the head of the vistachian. One at the Vitals. Shvidko go out in 10 seconds and the battery is alive well than Dovgo.
The package was delivered fast (in 2 weeks) to my address. They were wrapped in a bubble bag and 2 sealed bags. The lights worked well.
Before Kiev, the money came for 11 days, losing 6 pieces, with coins it was 393 UAH. Packed with foggy, all charges, bring the greenhouse with a SVITL, the sensor rukhu and sovitlennya pratsyu adequately, Tilki Nemu vimikachiv, ale for such a penny on the net, Mishna Zabit. Plusiv bilshe nizh minusiv. Brits can.
just received the item and it is just as I expected great for my toilet and wardrobe!
Shine weakly, but in a small area it is normal, it reacts perfectly to movement, when the light is turned off, the very thing!
Shvidka delivery, we have good packing. The name of the buttons Vimknennya TA Vimknenya. To draw on the hands. They bought them in private
3 PCs. All these came, private charging. Vimikachi do not get in. Soldering machine 300mAh battery 3.7V
Super! Even a class of light bulbs, to re-use the children in the dark, the same is manual, in the sets of the magnet for the crack. Duge Shvidka delivery.
great packing! even pack box not gamaged. I like it, Is is quite bright, all as expected. well delivered.
I bought the kit with 6, I charged it and tested it, they are working, I will put it in the places and test it for more days. Arrived before the deadline, well packed. At my sight a great acquisition. Thank you! Thank you!
The flashlights came, all the workers. All as described. This is my second order as I like the first one very much.
I arrive super fast, it is to illuminate a room of an older adult, I know it will serve me👍👍👍👍…. Good size and sensitive to movement
I am not more important than that of the Likhtari, even more to be selected, now all the relatives and friends and the next night. Sensor shvidko To the seller and express for garny goods!
The goods arrived quickly, everything is well packed. Arrived loaded, all super. I recommend the selling.
I bought it to light up my wardrobe. Complied with what was promised. The sensor works well
Very good the ideal lighting to put in the bathroom, without needing to turn on the main light of it, great lighting.
Likhtariks were tsilimi, pakuvannya of norms. Need to come to the cat))) Most trivalosti robots on one charge, the pit will go cold vidkritim (the accumulator is weak and the little ones on the tizhna robots are not Varto). In tsylom virib korisny, that will be the vicoristani.
I recommend it. To send automatically, if it is dark, it is very handy, it is not easy to vmikati himself. There are some things in the set, easy to give and know. Shvidka delivery.
I'm very much up to it, I'm so stupid. Yak to get into the process. At a time on charges. To play yaskrao. Delivery Shwidka, Dyakyu.
Product I will describe the product on the site. To do good. Will be 5 meters before the sensor is turned on. I recommend it.
I loved excellent quality and price I would buy them again
Excellent lamp, I use it to illuminate the entire department as someone passes. (I occupy it for my cats) is the second order I make! Light up super well and the charging lasts easy full week! The size is ideal and has to hang or paste on the wall, personally I only place it on the floor and voila!
nice product, in the box you have a usb cable and a magnetic wall sticker- very useful when you need to charge it
Excellent product exceeded my expectations, it lights very well and it is easy to install and maintain it makes any corner very beautiful, I arrived very quickly and in perfect condition I bought 12 lights and they all work Thanks
The material is simple, but they fulfill their function, they have a good aesthetic and great lighting.
It seems to work. Sensors work for sure, but I have no idea what the instructions are on the box for as I don't see that I can push the light to activate it or to leave it on. It comes with a small USB to Micro USB charger cable. It's too bad that it's an older model of charger and not the USB - C so that you could charge it with your phone charger.
Items received very quickly. Good qualities and above all functional. I didn't expect to have 2. I recommend.
I would love them not to shine a lot, I recommend them to the 100
Very good product I have already bought a dozen for lighting stairs and I believe I will buy some more. Recommended