SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
We love the option of the new color. It will help us determine who’s headphones are who. Again, we are excited about this.
Love love these so much, not too loud but loud enough to use. Connects great and works very good
Great sound quality! Super loud and worth the money. Comes with a USB charger.
can't beat the price, excellent for the gym, golf, outdoors
They work very well, well balanced sound not too loud when you watch YouTube videos but if you have music on your phone I'm sure they'll be much louder, fast delivery, got here before the expected date, packaged very well definitely would recommend if you have little ones who want headphones to look cool lol and for in for the price you can't beat it
Very well packed and protected, including charging cable and instruction manual. It is the #3 I buy for its durability and quality that is good.
I have small ears so it’s hard to wireless buds that are comfy and stay in without giving me trouble- these may be the best I’ve tried, fit & grip- wise. Sound’s decent. And the price is unheard of, to boot!
Looks just like the picture. Fast charge. The granddaughter is excited to use these. Go get some!
Excellent sound!! They sound very good, with strong bass and they will not believe it, but they endure washing with soap. They went to the washing machine in my pants and I put them to dry and they sounded again without problems😘👌10/10 !!
Purchased 2 of these, black & blue. They are both the same. They charge with the added cable & connected to my iPhone with no issues. The earphones are very sensitive to touch as far as when inserting them into your ears. I hit pause, skip & play all while trying to put them on. lol The headphones work just as described & are a nice color & compact. I would recommend to others to purchase these as they are a good deal & work as needed.
its really nice good product service content with people who can try wearing good product of content order.
I just got these, but they were easy to connect and have decent sound quality for the price and I’m very happy.
I was very surprised how good these work. The sound quality is great, definitely worth it.
They are very lightweight. They don’t play too loud but good enough for the price that I paid for them.
These wireless Bluetooth earphones are sweet. Must have thanks Jt.
💯💯💯they have AMAZING quality😻😻😻i have been looking for these they come with a charger and instructions and THEY CAME FULLY CHARGED😽😽😽🫶🫶 amazing would definitely recommend and buy again!!!!!shipping was also insanely fast came on the first date😸
Something very important and extremely valuable because he explained it as valuable for the audio quality they have nothing to envy to the original super good and very good hands-free in the audio
As pictured and described. Didn't try it yet. Fast shipment and delivery. Recommend.
I already brought several of these and I still haven't been disappointed
They work pretty well - size comparison to an AirPod included
Very good product although the battery only lasts 1y30 just jayq ue. Take that into account, but for the price it is worth it
Sure, here’s a 100-word review on earphones: These earphones offer an impressive blend of quality and affordability. The sound clarity is exceptional, with crisp highs and deep bass that enhance the listening experience. They fit comfortably in the ears, making them ideal for extended use without causing discomfort. The noise isolation feature is quite effective, allowing you to enjoy your music without external interruptions. Additionally, the built-in microphone provides clear voice transmission for calls. However, the durability could be improved as the wires feel somewhat flimsy. Overall, these earphones are a solid choice for anyone seeking good performance on a budget.
second time buying. the last one lasted over a year. definitely recommend
It is perfect, I love the color, it’s description is exactly what it is, when you are on the phone the loud it’s not that loud but when you play music it’s much higher, I can’t even hear my kids which it’s a plus hahaha
a so happy a have a miss is the best stuff a buy love the song is my second buy ❤️a tell my friend buy and my familymy dog broke the other a sad 😢
Excellent, have arrived super fast, cheap shipping, everything works super well, too satisfied with this purchase
Charged them up a bit and made a call to my dad in law. He heard me clearly and I heard him with no problems. Finishing charging and ready to go!
It is super cool, good quality, also arrived before the indicates is impressive, I recommend them. Has very good sound
Very good sound and very good load 100% guaranteed it has a button behind where by pressing you can charge the headphones without having to connect them. Logically you must give it full charge before using it very good sound I repeat excellent service
I’ve had these before they are very good but hurt when you have them on for too long
they are not Air Pods as it is advertised on this website . but for a couple of bucks they work great and are as clear as a bell . I woukd still recommend to anyone to purchase them
Arrived quickly and appears as described. Haven’t opened them yet for sound quality. Couldn’t turn down the price.
We love them, they arrived in the indicated time, fast and complete, thanks to the seller, I recommend it.
I recently picked up these Bluetooth headphones and I'm blown away! The sound quality is absolutely stellar – rich bass, crisp mids, and the kind of clear highs that make your favorite tunes sound fresh. The comfort is next-level; they sit snugly without any pressure, even after hours of use. Pairing is a breeze, and they maintain a rock-solid connection without any drops. The battery life really impresses, powering through day-long listening sessions easily. Plus, the sleek design and robust build quality feel premium. Noise cancellation is the cherry on top, making them perfect for immersive listening anywhere. Solid 10/10 – can't recommend them enough!
Have super incredible sound and bass, can not compare with other poor quality headphones. These headphones are perfect for running, doing any outdoor sport. The best headphones and at the best price. Are iphone port.
These headphones surprised me excellent for their price are similar to AirPods obviously not the same but for the price I give you a 10
In perfect condition, it is heard very well, they turn on their lights as it should be, grateful with the article, thank you
They sound very good they are beautiful and comfortable I loved
Very nice and good quality arrived as soon as possible I will return it