SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Excellent, I already have many for places like corridors and they work very well.
Great! What I was looking for, the stickers attach to the cabinet and the lamp has magnets with which it attaches and detaches easily. Light dimmable and with three different temperatures. In addition it has 3 modes: on, with night sensor or with daytime sensor. Works great, exceptional
The LED Light arrived yesterday delivery was made very fast. As soon as I can I buy it again, tried it in the room is very nice makes a very nice Light and not too high just for the night when one gets up to go to the bath. The sensor is very rapid as soon as a shadow passes the Light lights up immediately. Congratulations to the seller and aliexpres thank you very much, I recommend it briskly to everyone because it is cheap and works very well. This Light should be placed in for children room and grandparents which is very useful Thank you very much aliexpres and seller
Good item, the calid and white, can be combined and the motion sensor works well, clamped with the magnets you bring
Works as expected. Looks very high end under kitchen cabinets or to light up darker closets.
Very nice. Great value. Good useful components. Very reasonable shipping.
What to say, just loved it, it's well as I expected, the energy lasts quite a lot!
The order arrived in very good weather and in perfect condition I recommend the seller widely, it works well to be small, I have bought several but larger size and I am very satisfied with the results of these lamps.
Great motion lights. Like how you can change the light colors.
I am really happy with this product : I have bought two of them and will by other more. They are really nice as “indirect” light under my bathroom vanity and my kitchen cabinets. It is beautiful at night and practical when the lights are out.
Three sets of these for every single one of my closets and they work brilliantly and perfect
And one of the beautiful inventions a LED lamp illuminates perfectly has a situation even that it is refueling but only when you go into this room we got an excellent charged sensors to stick a real ingenious product for those who do not want to destroy furniture and drill I also bought in the stomach.
Good product I ordered a 20 cm lamp comes with your cable and two magnets with adhesive you change color lighting, arrived fast, excellent product I recommend the seller
I love this product is very easy to install with its magnetic patches, three light tones and good battery I recommend it
Garna lamp And I didn't get it Having written the virbnik, they turned the cats to the Doba. I recommend the lamp
I ordered another bigger one from another store and the same value and theirs did not work, this one I have already tested and works perfectly material TBM well quality good construction, I will order more!
They are very good is the 2nd that I bought I liked a lot
Really excellent product both for quality and for truly satisfied aesthetics.
It is the second time that I order the product and I recommend it, the box arrived somewhat hit at one end but the good packing inside made the product arrive well👍🏻
very good quality their perfect and arrived quickly! I love them.
3 colors are present, charging (CORD) was in the package. Has not yet figured out the motion sensor, but the lamp itself is of good quality.
all 6 works not super bright but they work for my use.
PĹ™išlo mi to vÄŤera, i.e. 4.5.2024, perfektnÄ› zabalenĂ©. Prodejce a dodavatele upĹ™ĂmnÄ› doporuÄŤuji vám všem, vÄ›dĂ co dÄ›lajĂ.
The packaging arrived battered, but the product in perfect condition. Has 3 light tones, excellent
Packing could be better. Light was partially out of its box, and smashed in the plastic shipping bag. No damage to light, and it works just fine.
They work very well, excellent product, I recommend it very useful.
excellent lights for dark pantries and closets. very happy
Love these lights. The monition sensor lights stay on for at least 45 seconds and have a great battery light. Will be ordering more. Thank you! Perfect!! Must buy!
Excellent. Arrived kneaded, but I got out and managed to use normally
Ă“timo Custo benefĂcio
very convenient for my closet. I have had it for about a week and it works great for me in my cramped closet space
Nice lamp, I'm satisfied, it's on time, it works great
All excellentđź‘ŚI loved it.
works well. The sensor does what is says it's supposed to. recommended. good price
Light-weight, easy to install, and sufficiently bright. Wavelength and brightness adjustments work reasonably well also. A few hours of use and not needing a recharge yet.