SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I am mega surprised expressive pictures, lots of colors, fish engaging
They are very beautiful, I have bought 7 packages to give as a gift for my daughter's birthday in the save and super according to very cool and fun my daughter does not stop throwing them everywhere and catching them jajjaa
There was a deputy for 18 days. Bought for 0.87 $ coins. It was the same as the reboks and the magnites themselves, the lids are garningly attached to the Rebok. I took my children to the Maybutn, for small ribki, we have a little bit of it, and on the bags it is written like 3 rokiv. Gru and seller recommend.
Cute, cute, came super fast and in good condition. Very cute fish printing
Super. Yakisna, yaskrava ichrashka for baby. With one story of the small reebe with the number and the name of the English.
It's as described. The smell is not very good. Fish are not repeated. Magnets work well. The delivery is fast.
Excellent product very beautiful and also striking, the pieces are of good size to be able to trnslate them. My son loved them. I lacked a fish because I only received 30 but everything very well outside of that.
this is a cute little toy for a 2 or 3 year old to catch the fish. the magnets on the pole works very well. the thing I thought was really interesting is each of the fish has the name on the back of what it is, making this an educational and coordination toy as well. going to look at the dollar store for something interesting to put the fish in that will look like a pond.
Good product. Fulfilled expectations, arrived ahead of time, as is to the reference image. Are different sizes, and different models. Highly recommended.
I love these for simulation. They are the best. And good price. I think they would last so long. Definitely best ones out there.
Good game, a lot of fish, all have a name on the back, 3 Fishing rods in a set.
These fish are the perfect size. the magnets are strong. My only suggestion is to have a longer pole and longer string
Very entertaining toy, easy use with two fishing rods and good quality wooden figures. We loved it again
It's tiny, but it's beautiful. My 2-year-old son was able to play perfect with him. Because it is super light.
My son loved it. Simple toy but working attention, hand-eye coordination, laterality .. Anyway, many possibilities.
I asked for 3 and if the 3 arrived🙏And in this if they complied👏🏽👏🏽👏🏽I don't understand why one was stolen from another game, if I think it is the same supplier.
Good product quality, very fun to play. The sachet is plastic but durable, it is worth to spend time playing with a child.
Looks good, fits description, would recommend. Works great, names of fish on the other side of fish
The fish came in a foil bag. Execution as fine for me. I just miss a box for this.
Arrived earlier They are very beautiful and have the names of the animals
The product is very good, the wood and the designs great, it has identification of the fish in the back, it gets stuck really, only the rods that are very short, but it is very worthwhile. Quick post.
My daughter is very happy with it. good goods. Fast delivery. I recommend it. Thank you.
Adorable! Drink and string toys, with fishing sticks with magnets to fish. Children love it! And it's not at plastic, it's drink therefore ecological. It's even better than the others: there is the name of the animal behind! We can learn. Just a pity, it's in English or Chinese. I would like other languages. But it's good, the children can play and learn at the same time. I'm going to buy more
It came to ME in 10 days, I love it, it is made of wood, they are very cuky, to play with children,
Beautiful! Arrived very soon, in two weeks! The colors are very beautiful and fun! My son is charming!
Arrived on time correct, good material, and good size parts
Very good material!!!!, arrived on time. it and small size
Bagato Rebok, all the magnitiks, all the like, just like them, and I will call them English for the best of all)
For Taku Tsina super) yaskrawi Kolori, 2 voochki, Tse Super, for the stout of hers to go. Word, all the Ribos and the side of the number and the name
Very good quality, I arrived in good weather, my son would love it!
Good product, fast delivery, kid likes the game. But some magnets are slightly rusted, and on the back of the fish name is in Chinese.
Quality dddddddd 10/10 super well the figures are made of wood and the drawings look super good, come with the fishing rod with magnet to be able to fish them, super beautiful and fun for the little ones to entertain and learn
I loved it! Today I used it to do activity in the school, and the children love it!
They are beautiful, they look good quality, I got the 51 fish and the 3 rods, the fish have colorful colors
I loved it! Perfect finish, it is muddy MDF. Comes in a little pocket great to keep organized. Very fast delivery!! It was super worth it.
Excellent Product my 3-year-old son I love him, the figures are very cute and the material excellent to be able to manipulate and play it.
Two fishing rods included. Lots of fish, pretty pretty workmanship. You can still learn the language. Fast delivery.
Excellent for training children's motor skills, beautiful pictures, on the other side is the number and name of the animal in Chinese, my 16 month old son can't stop playing
Well packaging I really liked for toddlers is a good gift
It comes in a bag and it is of good quality wood, very entertaining game
I loved the material Super good fish design I would certainly buy again
I love it!!! Bright colors, quality material, strong magnet and the best thing for me is that it brings three rods so I can play with my children (2 and 5 years) and reinforce the shift wait, the vocabulary, managing frustration and best of all playing
This toy surprised me. I thought it was good quality. The excellent price. It's fun to play with your kids and they learn the names of the fish. Was worth it❤️
Cute chips, 31 sea animals come, and two fishing rods. Each tab is numbered and has its name in Chinese. All have a magnet, as do fishing rods. The chips seem to be somewhat laminated. Nice game. I recommend.
Quality, colors and design are quite good. Also the game is very entertaining. It came to Me quickly.
Good product. I ordered the larger collection. Mega fast delivery, I was very surprised. For the value, it pays off a lot. I recommend it for children. Thank you. Thank you.