SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Cool, I think it will work well. Has no smell and is durable, I recommend
Thanks for the good dealing. The best place to buy online.
Something small but good material
Excellent quality of wood
super
Polecam
Great
Very nice, good material, it really is a great help for children, I recommend it. Fast shipping, but the parcel they assign, they are going twice I have problems, the first they lost the orders, the second indicates their tracking, they were locating me, when they did not send me a message, they didn't call either, I was waiting all day for the order and it came late at night.
Great product came really good Great product came really good Great product came really good High level product, worth order
All Super
Excellent material I recommend the sellerđź‘Ś
Yakysna village 'yana Gras, vivchaemo a tablet of many people in vain. Delivery 12 days, it is good. I will be better
The material is wonderful. Will be very useful to stimulate my niece's learning. Arrived well packed and in the stipulated time. Thank you seller Please like my comment
Very useful to learn multiplication tables by playing
Very useful "toy" for school. Colorful cipherics, children remember better. Super product
I bought this games to work with Knife students. Very happy to have made this purchase. Nice color presented in games form plus easy to learn math.
My son loved. I recommend
Good material, small pieces but do their function, vibrant and beautiful colors, if I recommend it
Arrived well packed in perfect condition thank you to the seller
Striking, beautiful colors, entertaining for children to learn. Highly recommendedđź–¤
Garna and a solid dock for vivchennya tables. Children came in. Unto sellers.
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Excellent.
Perfect, small but inside what I expected
good product
I loved it, excellent product and price
wao very good quality
Great for learning multiplication tables by playing. Well made, nice colors, fast delivery. I recommend.
Very cute, I will give it as a gift and I hope it is useful for learning
I bought it for my son who is studying the times tables. I think it will help and be fun. I recommend it. Good material.
At first glance everything is very well painted, the quality is good. the son will come from school and will teach)))
Corisna tables for vivchennya tables
très joli article
Excellent Product easy to use. I arrive after the date But all good with the product
Adoreiii, super well done and useful to teach children.
Happened very quickly. Super wooden toy!
The parcel arrived in 5 days. Super fast! Thank you.
Excellent Product recommend seller note 10 excellent product recommend seller note 10
Wooden product all as in the description.
What you need for a student! Super!
Very good... I'm very pleased.
Excellent material, arrived in perfect condition
Very useful as I always hope they don't break arrived very quickly thank you🤩
product quality is very good for reasonable price. fast delivery
The very suitable size. Now alone. vonseguor a box to store and don't miss the little cube. It's very easy faith to use.
The vertical deviders were not attached and one of them was broken, but I fixed everything with glue. Wooden, nice to touch. Has 13 yellow sticks and 13 blue. The red and green are both in quantity of 15. The numbers are each two peices except for number 9, it comes as just one piece.
Order as advertised. I bought it for a gift and I liked it very much. Very vivid colors!
It is very cute, vivid colors and everything is made of wood. Ideal for a gift to a student
Beautiful, beautiful, beautiful, I recommend it. It is as per the description, very nice colors, I recommend it, very good quality price