SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
really nice
Beautiful earrings! Fast shipping! All good!
Class
Excellent quality!
Earrings really מושלמות arrived just as the picture size Top loved very very very, I sure יזמין long כאלה, invited already 2 and are suited to exercise a lot of clothes ולוקים different for short equal to book
Look very beautiful on the ears. the lock is strong and holds well. it is not my first time and I will buy again. thanks to the store
nice
Very good quality
Pretty. Good gold color. Stones are all in place
Just super
Very excellent quality & cute, comfortable style.
Happy Thank you
Earrings garni. Lancki with "Kenni" tylki with one storoni. The garnet lock to trim.
Great quality
Super beautiful earrings! Very happy with
Like them
A beautiful earrings, I am very happy, elegant, fine, very well made, I recommend them to the 100%.
Very beautiful!
The earrings are as described! They look real, hopefully they'll stay that way.
Product same as the sale photo
Super cute earrings very small.
Very nice
Very good
Good quality. Will recommend love it
Very well I recommend
All items meet the descriptions, Price says it all ✅Same color ✅Exact measurement ✅Quality ✅It took me 10 days to arrive There are items I couldn't open and I only took a general photo (give me a like)
Too beautiful!
Pretty good, I hope it doesn't darken
Satisfied with the 100%. Very beautiful
Perfect, exactly like description. Good quality, looks expensive.
Friend, she made friends) even more cool
Excellent quality! I would ask for it again. Equal to photography. The material is very beautiful, they look like they will cost much more.
From the death!
Beautiful same as the photo good material
very good, stylish and classic. not too bright or yellow. just the right gold.
Very beautiful, they look good quality and if they shine a lot. The brilliance brings them only from the front even so they look very well placed.
The order came very quickly. The earrings are beautiful, without a flaw. It's like the pictures. I liked the way the stones are held. Thanks to the store for good product and fast delivery.
The earrings are chic, very worthy and expensive. I am very satisfied with the purchase. Delivery to RB in 2 weeks
They are very beautiful, they are very special and they look great, the quality good in relation to the price, the size and the color are perfect, I recommend them.
Very beautiful!! Just a delight! You can wear both under a T-shirt and under an evening dress. Let's see how to wear. The main thing is not to darken over time).
They are super beautiful and weigh a little but they look very good quality, they have taken super little time and I am very happy
How beautiful!!!! He is even more beautiful than in the description! I loved it! Came well packed and in perfect condition!
Earrings for Duge kruni, for viglyad yak sriblo, Puge Legin
Very pretty and good quality. I haven’t wore them for long, but i forgot to take them off once in swimming class and they haven’t loose their silver color. They are a little heavy tho.
Very nice product, I am rather happy with the earrings, I tried it and it is really very nice I recommend
My favorite always excellent earring of good material and super nice, many people liked it! As the photo, super remembered
They are very beautiful, I will buy more colors, they look good quality, hopefully so
The seller Thank you very much. The earrings came much ahead of schedule. It is too early to talk about quality.
Earrings revelation. Very carefully made, easily fastened, the clasp is very comfortable. A reasonably fast footy and a nice price. I recommend!
Very beautiful but too big we can not put in the two ear holes they overlap
Love it! Expected that there would be more, but they turned out to be the very thing-very neat!