SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
ok
Se and bien
It's good, came earlier than it said, it looks good.
I charm adjustable to the very beautiful body.
The dress is beautiful and matches the description, it is soft and light, it is perfect, I highly recommend it, this dress is my favorite because of its color and it came to me broken (poorly cooked and frayed).
Ment to be part wife birthday presents. But she seen so had to give it Now to Nosey Wife
Super recommended arrived in the right time, looks great on the body, comfortable and good quality fabric
she looks very stunning
I haven’t tried it on yet but it looks like it will fit great!
Beautiful and dress well
Fantastic!
My wifie loves this dress
.
Wonderful beautiful and stressed
I received this order today . I’m fully satisfied. It’s looks good on me ☺️☺️☺️☺️ the quality and size everything is good
Top
Good material! Fully elesticated as described
The CTT delivered another third-person destination without my permiss ..
The fabric is elastic, spandex and if it is stretched too much it becomes transparent, but the dress is precious, please understand it without a doubt
I love it...exactly as described and fits true to size. The material is soft and feels sexy on. i love the color...looks sexy on me. Buy it. you will love it too.
Ameiii buy❤️❤️👌🏼Arrived before the deadline was worth every penny!!!
It was great for my girl, she was fascinated by the color and texture of the fabric, super well priced and satisfied with the delivery
I love
Cotton type fabric, it is very beautiful, it has good quality. Yes I recommend it It is very fair
Beautiful dress me. Charm highly recommended fresh fabric and adjust the figure
Excellent quality
Bellísimo
I love the fabric but the dress is a little short
Super cute if I recommend it💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕🙂💕💕💕💕💕💕
I loved the dress, and liked how it got on my body, I got the s it's glued but it doesn't suffoca. Particularly loved the fabric, it is not those fabrics of the brazen dress, it heats up TBM, it will look very good to wear in the cold, it arrived in two weeks, everything came right. Recommend a lot of oooooooo🫶🫶🫶🫶
Beautiful fabric, very beautiful. I love with the size and description and the beautiful colors
I always ask for a small size this arrived smaller than normal but its fabric is good if I liked it even though I stay very tight I asked for it in Mexico and it arrived quickly
I actually like the dress but me personally I don’t like turtle necks but the quality and the pictures are very accurate and it’s stretchy.
The dress is beautiful, the TV of quality but unfortunately I asked for a size S and I have become too small, the dress is very small. It had never happened to me, I have very controlled the size of AliExpress and this dress is really small, I have asked for a refund and they have accepted it because what I intend to ask me in size M because it is really worth it and I liked the dress
Beautiful garment, the fabric is thick and not transparent, it remains tight although I ordered size S is not so small, without a doubt I will buy it again, thanks to the seller
Beautiful little bodybuilding dress, very light fabric...
I like it I love it, but it kind of came a little bit ruined