SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Beautiful bracelet. Have purchased a second one as a gift.
I ordered it as a gift for my mom. It's so shiny and beautiful. It is recommended.
shines beautifully
Always accurate description and quality from this store.
Second one. Beautiful bracelet. Recommend for sure. That thing glistens like crazy and so far has held up well. I don’t shower with it or anything though.
It is as it describes it… very beautiful!! Thank you
As described. Looks good. Took time to come but happy with purchase
I like it's pretty and real sparkles. The lock is wrong and I'm writing it slightly. The lock part looks in need of improvement.
Beautiful!
Great quality! âš
100% safe purchase, amazing quality as always! Thank you
Super!!!
It's perfect, I had a little problem with the parcel but they solved it
Perfect
gorgeous!!! I qear mine EVERY DAY!!! 4MM, 18CM ON MY WRIST.
Very nice. Very pleased
Super gorgeous and sparkly !!!! I love it so much, hope it holds up and doesn't tarnish...
Perfect fit! Very pretty! And shipped quickly! Thank you!
Seller was able to make custom size. Bracelet is very beautiful.
Bought this for my wife for Christmas. When I inspected the bracelet before wrapping it I couldn't believe how sparkly it was. If you're on the fence, the stones they choose are immaculate. You will definitely make someone happy buying this as a gift.
Beautiful ring with very bright stones, there are 3 guarantee certificates one for each stone.
It can't contain all the pictures of the shiny bright light. Compared to the cooking diamond, it's more shiny. I bought it with a neck circumference of 14.5, but I was worried about 15. I bought a big size. I hit it the day I ordered and I got it in 6 days.đBecause I am a swimming person, I searched for every storm when I discolored and bought it. Silver 925 18K white gold plating rhodium plating AF beam all I have is a Yoki. I'll use it nicely. I can't see the wrists.đđđ
This CZ bracelet is beautiful! At first when I looked at it, it looked very "white". Not as much sparkle, but must remember that even diamonds sparkle more in specific types of lighting. What I did do, is clean it with some Dawn and a soft toothbrush, the white seemed to have gone and I saw more of the fire in those stones. I put it next to another tennis bracelet and a tennis necklace I own. You can see from the pictures, there is more fire to my new bracelet (highlighted in the red box). I also went out to dinner and tried to take a picture of it on my wrist (yes, I know it's blurry) but you can still see the fire sparkles even though the picture is blurry. I would like to get the moissanite version some day but for now, I am happy with this bracelet so far. As with other reviews, I am going to mention the clasp isn't great. If you don't keep an eye on this clasp, you have a loss just waiting to happen. FAIR WARNING.
At the level of diamonds and a... ...... ...... ......
I thought about 17 centimeters or 18 centimeters. I think it's better to be a little loose. I did it with 18 centimeters. It would have been nice to have 17 centimeters. 4 I did it in advance, but it's nice to have a sense of presence. But it seems that 3 is 3 and 4 is 4. It should definitely be about two rather than one. I recommend it for a layer rather than a sole. The delivery took a little longer than I thought.
It's not easy to wear it alone, but it will be fine if you get used to it. The wrist bone + 1cm is the right size, but it doesn't feel completely loose. I want to order a shop ^ ^
I couldn't capture the rainbow shine effect, but it really is beautiful and high quality. I will definitely order more. I promise you won't be disappointed. The shipping was pretty fast, it took about a week to get to me. I'm so happy . Thank you
Absolutely love it! Good quality. Looks great. But need a longer length.
I ordered 0.3. I was sent some other size. Or it's 0.4 or 0.5 I don't understand I have a ring with musanite 0.3 and this bracelet does not fit it very large. I would like to return this bracelet. I hope the seller is decent.
I ordered the 3mm and 4mm version. I am a big guy but would still recommend the 3mm version. That has the real classic tennis bracelet look. I love it!
I love it, def would buy again. Very sparkly like Swarovski. Very good quality and fast shipping. And came in nice box with a velvet cover
Great looking piece. Shines great and passes the typical tester. The fit is wonderful and the bracelet doesnât pinch or grab my very hairy arm.
I love it! Nice and shiny. Good closure clasp. Iâm a size 15/15.5 I took 17 itâs too big should have gone with 16
Nice done well the stones are beautiful white, some have some inclusion but this confirms that they are not zircons, the bracelet is done well and remains straight when put vertically. Good
Great quality bracelet. The stones dance like a stripper that needs to pay rent. The clasp is secure as well.
A product has come quicklyâŠâŠâŠ. Accurate as in descriptionâŠâŠ.. And most importantly a quality product⊠all due respect to the seller. âŠâŠâŠâŠâŠâŠâŠâŠâŠâŠâŠâŠ
Walla can say that there is also the quality also the fast delivery also the supplier answers to questions and everything⊠Dear will be availableit has a warranty for 3 years from the sale of these will be surprised to do Jake if the response help and rest.đđ»đ«¶đ»
I fell in love with this bracelet! Beautiful and the seller very attentive, sent photos to me. I really liked it. Comes with Certificate, I love
Read and feel too good.đ©·Lucky to have a husband and family next to worry about everything but surely no one like grandmotherđ„° âWhat is the happiest thing about a dairy mother? It is the birth of a grandmother, in the middle of a grandma, the children also have a grandmother. Grandma took care of her children not because she was free, nor because she was not tired, but she was worried about her daughter. If you are afraid to leave your hand, the tired one is your daughter. If you're here, I won't have to carry you alone, and make me cry... Grandma is the great thing you have.â # Cothemechuabiet # nuoiconbangsuame
Beautiful bracelet! Iâm very pleased with this purchase. I went with the 3mm size and I think itâs perfect. It looks really nice as part of a stack. Iâve posted two pics, one with the flash and one without. It sparkles so beautifully. Definitely recommend! đ
They are precious! Excellent quality are sold a lot to my customers love! And the best you have warranty that's why I buy this brand!
Shipping came with a guarantee very fast I ordered it because I believed it was a famous seller. 3 Miri and 4 in advance I thought it was thick, but it was between 0.3 carats. This is good. I think there's a little yellow meal compared to a 14k necklace. Glitter is not a comparison It was the most expensive product I bought in Ali, but it had no regrets.
Perfect, a really amazing quality. I would recommend again full of items. Thanks again
Is very beautiful, shines more than the photo. Seems to have good quality, came with Certificate, I believe it was a good purchase.
Wanted to show a video but extremely happy with this purchase! Got two in different lengths to see what I liked best and will definitely buy more!
My mother bought 3 in advance, and I bought it 4 in advance. I thought it was okay, but it was better than I thought. I bought it in advance of 4, but I thought it would be burdensome with Num Satisfaction's Daily, but it was better than I thought. My mother bought 3 in advance. I thought it might be chummy, but it's more undemanding than I thought.
Really beautiful bracelet. Exactly as pictured and described. It took me a minute to figure out how to work the safety lock to get it open, but I watched a helpful videos on how tennis bracelet safety locks work and was able to get it off no problem. Fast shipping and great packaging.
Beautiful bracelet, the photos do not do it justice, the Stones shine beautifully and the finishes are excellent, certainly an excellent purchase, highly recommended, fast and smooth shipping, arrived in time
All rcvd in good order, well paked, GRA certificate provided as well. Will shop here again. ......
STUNNING. Looks identical to real diamonds. I got the 3 mm in 17 cm for my 16.5 cm wrist. Full moissanite, I love it! It came really fast too, less than two weeks!
Very well packed, extraordinary brightness, as in the photo and I would buy more! Arrived with his certificate, very good! 10 out of 10, I highly recommendđ
WowowđČIt's a precious bracelet So beautiful and wonderful. Brilliant. Elegant and distinctive packaging She has a certificate and serial number. Fast delivery & record time
this is so gorgeous and sparkly! the photos donât do it justice. clasp feels secure, feels so high quality. very happy with this! not sure it is study enough to be able to wear it 24/7 but i will be wearing it a lot :) shipping was about 2 weeks to the USA and came with a certificate. bracelet is smooth, iâm not too worried about it catching on anything.
I was very concerned about whether it was too colorful, but I think it would be okay to do it as a point in summer wearing a white shirt. I am satisfied. I was very concerned about whether it was too colorful, but I think it would be okay to do it with a white shirt. I am satisfied.
Great bracelet, beautiful! Shimmering. The diamond tester has passed! Delivery early. So far satisfied. The stones are all in place, but... Can cling to clothes a little, so I am afraid that stones can fly out. For example, a ring of the same type does not catch, and the bracelet has such a drawback. And since the mechanism is movable here, sometimes between the movable elements Can get a hair and pinch between two elements, which is unpleasant. But beauty compensates for these nuances. Will fly in, Shimmer! Ordered a bracelet with zircon and (by mistake, I wanted moissanite), so I also reordered with moissanites. No difference at all in brilliance!!! I wanted to compare them and confused where which one, I had to go to the master jeweler so that he could determine with a diamond tester where which oneđ
Everything checked out good. Nine days total for delivery. All stones passes the diamond tester. Comes with gra card, 925 stamped. The shine is crazy!! Looks just like the one I have from alibaba. Definitely will shop again.
Again my second one and gorgeous. Perfect size and very good quality. Hope it will lasts