SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Very good material and fast delivery. I recommend people to buy this product.
Good professed
A very good product, a little hard to work but I will try to find the easiest way… a very strong, stable product, makes the work very good. He's very sharp!!!
Just like in excellent pictures
works well
Very nice thing. Polecsm, I'm going
Very very useful. I can finally make strips to decorate my salads and leave them there so that everyone can enter through the eyes.
Not yet tested but looks solid
was as described and sharp but having difficulty in making strips like in the vedio may be get use to it
Very convenient, I recommend, arrived before the date given
Everything is according to the presentation! The product came very quickly! I recommend the seller!
This product is of excellent quality. The seller is reliable and trustworthy. The shipping was incredibly fast. I am very pleased with this item.
looks exactly as the picture. very sharp stainless steel. I recommend the seller.
Excellent item thank you!
Super fast delivery works excellent
Looks fine, can’t wait to see how it works
Super
I'm satisfied with my order
Good product but not very comfortable in hand
The break-up came for the most time the hour of delivery, the Whiglyadak is not bad, it did not vikoristovate, I will add vidguk to the robot. One tooth zigazvash, ale Tse not an hour of transportation, Mabut more on virobnittvi.
Everything Super always against
My wife loved
I haven't released it yet, but it has a good edge. I don't really know how to use it so that they give me the 4 in 1 ways, we will have to try. The handle is solid and gives the feeling of not being a barinkets. Recommended to the naked eye.
Surprised by the quality and the grade of the peeler. Bravo and thank you
I'm a Chef and I thought I'd buy this for home use. I was optimistic about the quality. It arrived in good time and the quality is great. I recommend it without hesitation. Enjoy 👍🏽
The order arrived in a timely manner, I like it fully as described, I will also order the store I recommend, I wish it prosperity and success
yes i received my order today
Compliant product and fast delivery
I can't wait to try it. Fast delivery
Arrived as described in the ad
The product looks good quality, still didn't try it.
Very good 👍
Impressive as it cuts easily.
Very good construction material, it has a lot of edge, it will surely peel the legumes very well, I recommend it a lot, the only recommendation when buying something for food, washing it before using. Very good product I am satisfied and recommend the seller
Quality product more kneaded veins
The package arrived well packed. Everything is correct. The quality is very good, it works perfectly. I recommend the product and the seller. Thank you
Does peel as per instruction. Good grip and sturdy product. Would recommend buying it worth the money spent.
Top!
excellent product
The product as in description
Just as described
As described I recommend
Fast ship. Thanks.
top !
good product
Everything as described
It was as described, seems to work fine, at least potato slices were thin enough to do home made chips. Sturdy metal construct, should last long time.
very helpful
ok
excelente
i like this
Serve o propósito
Cook
good
Exelent wire
0k
Received Thanks
I loved this very good