SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Amazing jogging pants. Also super fast delivery. I am 160 cm 55 kg waist 66 hips 90 fits perfectly. great material, pleasantpleasant to touch.
I sized up because of the reviews and I wish I didn’t! They are true to size no need to get a bigger one.
no logo. great material and quality.
Very good quality
very beautiful and comfortable..I bought more colors. the color of white pants is not like the picture but its still beautiful.
Just go buy these NOW! They are literally the softest leggings ever! Very comparable to the high end name brand leggings we all adore but hate the price. Just for reference I am a size 10 in LuLu and the x-lg in these fit perfect.
Cute leggings, good quality and Seller very understanding!
great product, it has buttery feeling. I usually wear S but i ordered M and it fit perfect. i'm really so statisted. there is no logo
Delivery was fast, good quality. I didn’t communicate with store but they sent it fast
Very good quality, very soft and the fabric
Loved the leggings will order more colors .. material is so soft and excellent highly recommend
Nice leggings. no logo
Amazing! Love it and recommend!
Threads are covered in De Yak mistas, as well as garni shtandi
My wife loves this item. Soft material! Fits just right! Very satisfied.
Great product!!
these literally feel like lululemon pants they are so good and stretch and they make my booty look good lol
these are nice but run small and a very thin, slinky swimsuit like material. not see thru though
I love it, the color is beautiful and the quality of the fabric is amazing, completely exceeded my expectations
Unfortunately the color I chose is very ugly. But the leggings are good.
Delivered on time by the company, but mail was on strike and delayed. Pants as per the announcement. Very soft and not brand panties
Beautiful leggings, soft and comfortable fabric, wonderful color, recommend the product and store.
Very good pants and did not become transparent, the same size as advertised
Super leggings, this is the second, delivered in 8 days, I recommend
I ordered the “Black” leggings in a size “Small”. The color of the leggings look a bit like a dark grey in the first couple of close up pictures, but that’s because of the lighting, they are a true black color. Package arrived a week early. The clothing smells like nail polish remover chemicals, but I am sure that will wash out. The fabric seems nice & the stitching is well done, but this one came a bit defective as you can see in the pictures. The fabric has some weird stretched out part, it almost looks torn. (I’m not really sure how to describe it so that’s my best description) lol These leggings are gorgeous, but will most likely do an exchange because I really like them and they fit very snug. These are a size “Small”, but because they are so snug they might fit like an extra small, I’m not really sure, you may want to size up if you don’t want it super tight. These fit my body size perfectly, for reference I am 126 lbs and 5’3”. Similar to the Athleta Elation High Rise Legging
Fabric is super soft and comfy. Waist control. Perfect for exercise or to wear during the day. Love it. I’m usually size S, ordered S and fits good.
She jazed moose, worried about rosmir and jakiste, ale she was probably enemies. I recommend it. On obʼmi Talia: 92, live: 106, pop: 118, hips: 102 took HL and I I due good. Recommend
The order arrived in Ukraine in 2 weeks, the quality is good, I wear 48-50 (from 73, about 103), or HL, but I ordered this time L, fit well, to the hall just right, do not shine through
I’m surprised how good of a quality and fabric these leggings are for the price. The stitches look great. The color is pretty, but more of a purple tint rather than gray like I’ve ordered. I don’t mind it though. My only thing is that they’re a bit wide around the knees, but other than that no complaints. Very fast shipping.
Class akisty, leginsi Duzhe mʼyakyi, dovye schilny and akisni. On my parameters of the Wasps 109, from 85 I called rosmir L. Pidykha dovzhina and rozmir, you can start to try to fight rozmir m. I didn't spit with the seller. The cities came in 19 days. Recommend
Arrived in 8 days corresponds to the description of good quality very nice correct size
I loved the color, I ordered size M, I wear it in Brazil 38 I am 165 tall and 56kg, I think these clothes have a very soft fabric, I bought several colors and I loved them all recommend and will buy more colors
Feels like butter!!! Feels so good on your skin. The only beef I have is they are short :( but that’s not a problem some long socks can’t fit. The leggings are true to size and seem to be squat proof(haven’t given them a TRUE go yet). Flattering on the bum/body too. Highly recommend getting these ones.
I'm 165cm and L is a little short for me the texture is ideal the delivery super fast
Have been wearing these leggings for years, material just like lulus. The ONLY downside is the length, i wish they were a little bit longer. If you’re thinking about buying these definitely do!!
I recommend them to the maximum, the fabric is super soft, they fit perfectly, the color is very cute, do not transparent🤩😍
I’m very happy! The fabric is very soft and the leggings are very comfortable.
I loved it. I had never seen a fabric so tasty to pick up. The texture is wonderful. And it's not transparent at all