SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Flashlight does not work. It is not possible to open the hole for batteries ((
For the little ones in the house.
Perfect, super beautiful for the little ones
Everything as described, interesting pictures, great fun for children
Delivery to Latvia a little more than two weeks. Everything as described. The quality is good. The store sent quickly. Packed well. I recommend the sales.
Need 3 LR44 batteries as indicated in sales images. They must be put so that the flat side goes to the opposite side to the spring, against the spring goes the negative pole and it turns out that the positive pole of the LR44 button batteries is the totally flat side. I say it because I was putting the batteries in reverse and obviously the flashlight couldn't work like that. Put the batteries correctly already works perfectly😁👍👍👍
The quality is good, I thought it would be worse
Very beautiful and with many drawings. Perfect to see the drawings
I found it small, I do not know if it works because it is not the battery, usually when I buy toys the battery comes together this time to small batteries did not come together I have buy to test,
I love and my son more, you buy your batteries, bring beautiful images, I will order again
Excellent product, my son loves it, great fun, great quality, I would buy it a thousand times again
The delivery shvidka to the spile pakunka, for 10 days, not big, I guess for the child's pen, I will be hot. Three small batteries, 10 small small circles.
It's a super cool toy. 3 small batteries are needed, they are not included. I suggested you order it in advance.
It is very cute, the only thing does not bring batteries, ideal to play in the dark
Good entertainment for children.
It works well and has various things, so I'm playing with jam. It works well and has various things, so I have Jam playing It works well and has a lot of things, so I'm playing with jam. It works well and there are a lot of jams. Playing with a shop
It is small and very easy to use. It comes with various thematic changes such as marine animals, jungle, means of transport, sports, etc. It uses 3 1.5v batteries but comes without them. The purchase arrived very quickly.
Delivery to the center of Ukraine Bylya Misca. Everyone is pratsyu. Duzhe Garni Lichtariki. The quality of good. To the next seller.
Cool product. Unfortunately the images get a little bad when put at a distance. But still for this value it is a good cost benefit
I think a gorgeous gift for kids. I liked it myself in childhood The dad will insert the batteries (3 tablets) and the gift in the garden is ready
Loves my dog chasing Pictures🤣🤣No batteries. Are 3 LR 44
. When I shot it into the ceiling, the screen is cute and pretty. I think it would be nice to turn it on as a child room bedroom lighting device. In total, you can see about 80 slide photos. It seems to be a Gandin, but it is a well-made product. I like the idea.
Perfect. I had bought it before. V They all work. Doesn't come with a stack. The image is very clear when the stack is new. My son loves. I bought to give as a gift.
They are beautiful and for the price they seem good to me, as described
cool projector
size looks a little small. will check with batteries. good stuff so far
Berit and do not think. T Duzhe Garna Igrashka Katzapi do not pass Seller recommend Pu T in Hu
Very nice. It projects a lot of images that children like. Given also the very low price, it is really to be recommended
I arrive in 12 days to chili is very nice, already tested after buying the batteries (they are not included) works very well
The power plant came overnight that one was not straggly. I will write down. I give it to my other people for a gift. I recommend it.
Garnium is a hoary child projector. Without batteries, ale Tse shvidko viraviti, I bought it on the same day if I took the power pool. All yak in the inventory, no wipalo: Space, profession, oops, digital, see Sports, sea residents, cars, English alphabet. Skoda scho did not wiggle the wares.
Good product, thank you very much, very nice I would only have liked other images to show me. But they are also cute the one I touch
good
Arrived in 18 days. Exactly as the picture: pay attention to the size, it is very small. I have no problem with this so far. I haven't bought the batteries so haven't tested it yet. I will leave additional review after I testing.
I am satisfied with the quality of the product.
Everything works. Very good picture. Kid is happy to play before sleep time.
Received, I have not tried it yet and would only give feedback when I put the batteries (does not bring the charge/battery). I will leave additional feedback, fast shipping. Recommend seller, 5✨✨✨
Maybe not all images are beautiful and clear but it's a lot of fun ☺️ something else that TV. For this price I give 5 stars
Good morning, everything is working smoothly, the child satisfied and the mother too, we use every day before bedtime💥💥💥🥰
I liked it a lot. The images look very good. They are very varied drawings: Dinosaurs, sea, letters, food, vehicles, aliens... and the fruit ones are real images
All the yak in the photo, it's great. Likhtarik and 10 cassette, without batteries, 3 LR 44. Those riznomaniti-fruits, Ochi, dinosaurs, space, circus, mosses, sports and sports. Ditina in capture
Arrived in Ukrainian mail in a week and a half. I did not understand why the colorful ones, I hope the drawing is different. Can't check, no battery
The goods were rejected by shvidko. Batteries do not include. Matched children. Strong, if there will be many people, new information
The deputy came to the Ukrainian. Been cool, don't blow it right. Batteries in the sets are not Bulo. Bought 3 pieces in Aurora.
Is very cuddly, with several discs with different figures.
I like the toy, although still can't find a battery to fit, I like the pictures in the cartridge, can't wait to find batteries and try it out,
Beautiful, just like the ad I haven't tested to see if it's working
It's very beautiful a pity not to come with the batteries because I don't know which one it is because pile didn't fit. Then I couldn't test it. Shipping and delivery were fast. Delivery is the merit of the outsourced Courier.
Duge Clasna Igrashka, came to Ukraine in 9 days. Nagadu diafilmi for child))
The thing is super. Ditina in the capture. Children malyunki. Bagato nozzles.
Great chips for flashlight! The children are delighted. The pictures are bright, accurate and beautiful. I advise.
No batteries included
I liked it a lot because it brings many different albums that my granddaughter is going to enjoy a lot, I'm sure.
Very good quality price, the pictures except some look pretty sharp
looks perfect. I can't wait to try it with my daughter.
They look at each other well, now to wait for the little ones to use it... As the description
Good flashlight, you know what. Pictures garni, yaskrawi. Battery Battery LR44
It is cool and cool. Ditinyi 2.4 R. Qualified. 10 rubles for the project on the Lichtarik, come without batteries. To play yaskrave, especially in temriava. For 70 UAH-superova rich)
amazing
Super flashlight, little boy pleased. It clearly shows the pictures we are really satisfied. But you can't push too hard.