SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I arrive early, very nice
Thanks! Ok.
amazing quality and sleek look. shipped super fast
Nice
It was okay
I'm Small
bombastic
The quality is very excellent
excelente
Good
Wine very well packaged and nice design. Same as product photo
good
Very cool looking. Just as seen in picture.
it was perfect and fitting was exactly what was meant. I was totally surprised by the quality and design now it is my own favorite ring now and I love it...
beautiful and comfortable, no sharp edge.
very nice
loved the ring
I just love the ring. It seems like real gold and it glitters a lot in the sun. Will definitely buy again.
This ring is super pretty, comfortable to wear and surpassed my expectations
Delivery faster than promised. The size is the same. The color is bright only with bright lighting. Without bright light, the pattern is poorly visible. Quality is good-recommend
the ring is very nice, it took ages to arrive. I also ordered 3 more rings 3 weeks after from this seller from this page and they never arrived, they were listen in a package but weren't in a package, and the seller shrugged me of to talk to AliExpress choice shipper, I don't think you can when I talked to Ali support it was just ai that suggested. a refund request which I did as it wasn't in the package. tl;dr: 1 ring got here another 3 in a different shipping didnt and this seller is dodgy, remember folks, if you didn't get your item don't confirm and talk to Ali support.
The product received satisfied with the quality of the seller recommend
I will describe it, the chvidko deputy came. She walled up the blue, went to the rozmir. Seller recommendđ
The ring was smaller than my finger, unfortunately. But with that ring in very good condition, and I'm satisfied with it.
Has built of great material, very well packed arrived just like a Russian dollđȘđ
The ring is very beautiful, it looks good quality, the size matches the description. It is recommended
Product came well packed, appears to be of good quality, besides being very beautiful. Seller sent fast and arrived with 1 week before deadline.
I wish I'd ordered a smaller size. Good ring though
Arrived days earlier than noted., I love it, it is exactly the same as the sale image. The measure matches .. I recommend it for purchase.
the item is great it fits perfect i really love it...thou it doesnt reflect in the dark it still good. I recommend buying.
Tsya hood is just a name! Won the Whiglyadai Duge is elegantly and stylishly, it is possible to play a yak for a well-worn nose, so for the special people. Wigobotnya for the search
A great pair of rings for promo seller + coins = 1 cent! Traveled in the national team parcel by Ukrpost for 2 weeks. The quality is excellent, like it very much.
Second time I buy since the others came out good
It's a very nice ring, looks good, feels comfortable, and catches the light really nicely with the design.
The ring arrived much faster than due Time! thank you
Thank you very much for the quality and excellent productđžI am very satisfied with the orderâ€ïž Store prosperityâ€ïž
Having rejected the Cholovichi Kiltsya, with a Sinim vidtinkom. Yakishness is good, do not be mad. My daughter for the product. Everythingđ
The product of the priyshvidko de Z for 2,5 tizhni, kilce Duzhe garne yakysno zroblena Mai to add a Vagu for Rosmir, I recommend it
Excellent quality, fast shipping. The seller is attentive to details. Very satisfied with the purchase!đ(Thedeinekoartem)
Before it came, the goods for the declared photo. Everything is fine, everything has come down, I will describe everything.
Arrived quickly quality good all satisfied seller good packaging good idea with the product met expectations for fun
The ring and just beautiful and in the right size as I ordered the delivery was fast and the packages in good condition
It is a good product of good quality arrived very well and I would gladly buy it again
WOOOO beautiful gift of friendship, couples, etc., its design is unique, does not rust with water and is very resistant to shocks, I recommend it to the maximumđđđ
Very good quality and presentation, in addition to very comfortable
Everything perfect size right. Good material. Fits the finger well. Seems resistant. Size according to AliExpress guide, only from some products can be accessed from size selection
Second time you bought these rings and I don't regret anything they are very cool, they match my watchđ