SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Works perfectly is amazing
Great, works very well especially for these prices. There are 3 speed and several accessories. I recommend
Is defective, paid back.
Very happy with my purchase
With the three speed that gets the job done fast and easy.
Works perfect, thank you very much store
Gut alles
Perfect
Looks good. I just took a test and you do what you promise.
Se and bueno!!!
A thing that cannot be done without Now cleaning the house. You can wash the kitchen, tile, Bath, sink, plastic, glass, even dishes. Very class
A thing that cannot be done without Now cleaning the house. You can wash the kitchen, tiles, glass, even dishes. Very class
Great product! Came exactly as described! I tried it out, and it works wonders!! Definitely recommend buying this!!!
Very nice product, fast shipment, very nice color
Came quick and I wash my car with it, it’s great for any cleaning
Good Product .It really helps
I had to develop a habit of remembering to use it, and not grab the washcloth and rub it as usual) after that I really like it.
Chudova rich, I got three shvidkosti and I got a model in the place. Charge trimaic dovgo.
It's about 8 days from order Thank you very much
nice like it
Same as photography, it looks good quality, arrived very fast shipping destination, it is still pending to try
Very good product
It goes well, but it doesn't have much strength.
Zberka Garna. Do not play
To finish potting and korisna rich. Delivery on the same shvidka. Your robot viconou perfectly. Iak I'm protesting about battery
Bistrai delivery I really liked the surprise I really liked the seller recommend not to the elderly
This is great! Very good product! I'm pregnant and this makes my life so much easier... Arrived VERY fast, I didn't expect it so soon. My truly recommendation.
Not used yet to clean but looks like as described. The 3 different possibilities are good nice complete set.
Super for that kind of money)
The break-up came on an hour, it was just chiseling, it was all vindmil, you can't put pressure on her, or you can get wedged, but everything is good.
Looks the same as the photo, the color is very nice and arrived very fast.
Very practical. The description is identical. Fast charging, easy to install the cleaning parts. What I liked most was the amazing fence it has. The noise she makes is a little loud, noticeable when it is really in use, but she helps a lot in cleaning.
The product looks powerful. Comes with 2 sponges and a brush Comes a cable but without the carrying box
Delivery shvidka, garne packing. Prilad May 3 nozzles and three shvidkosti wraps. For my daughter's goods.
Duu cool! Put on a strenuous motor, three cut robots. I got the bead of vipadchovy vmikannya-to catch up with another shidy strut. It came good to pack
I am not satisfied with this, my friend for the gift of the sisters. I recommend💯%, Berit, there you go viral more than once, if it is not easy, but you don't want to rub it with handles. I will cook the bottom on top of the head, the wind, the battery, the Stina ........
The shvidko was added by the shvidko. Garna rich, Yaka diisno easy Shuya! Yakiste is normal, good!
I liked Fawrer.😍😍😍❤️❤️❤️❤️♥️♥️♥️🥰🥰🥰♥️❤️❤️❤️❤️♥️❤️😍😋😋😍😍😍😍😍♥️♥️😘🫀🥰🥰🥰🥰🥰♥️♥️♥️♥️♥️♥️
Class device😁. Among Kharkiv, Ukraine, priyshvidko-close to two people). The charge of the vistachay is not too big on the dovgo, ale through Tsez Vin and not important. To charge and shvidko. I got three nozzles-mʼyaka sponge, georstka sponge and then (not georstka). I have three shvidkoki-to lean around, to catch up with one button)
Product was delivered quickly and function is as expected. Did use it only once yet but that worked great!
The electric cleaning brush didn't show up. I went out to get it there was no brush . I thought it might show up in a day or two but nothing no brush.
Excellent Device, charging from USB quickly, has 3 speed. Came not charged. To turn on, you need to press the button on 2 times. let's see how much will serve. The order arrived very quickly-12 days. Thanks seller, will use
Good quality, came completely like it’s said in the description. 3 levels of speed, overall a good product.
Very fast delivery in Algeria with EMS, I received my item just 20 days after my order, received in good condition, works well I highly recommend❤️
This is amazing and has 3 speeds! Thank you seller, great quality
The item is fantastic. It has great quality, few good speeds. Charging very easy, came pre charged. I did not contact the store, had no problems. The post delivery took ages, I suggest to change carrier. Otherwise for the product you get 10/10.
It is a product that is really worth its great variety makes it super clean everything I liked to buy it again without a doubt the size all power guarantee good the heads that come are great the truth is it is a good product
Item received in time and hours cool product that works pretty well allows you to clean a lot of surface
I haven't tried it yet, and this is how it works, it has several speeds👍
Duge Shvidko Pratsyu. The Bob is not shy, I had a chance to turn on the exercises. On the charger is not a pratsyu. Load and click on the socket. Todi pratsyu. It's easy. I think it will be dodatkovo coupuvati nozzle with an Emery circle. Bo won naybilsh is true. Recommend seller and product
An important device, like a sign on the main battery. When charging, the start button is burning with chervonim, if it is charged-blakitnim. Turn on to the onslaught, twist the shvidko, may three shvidkoki. I came for 2 tiges for a new one, packing the goods in a retail box, in a cardboard box
Cool stuff! Packed well and immediately charged, wash the sinks by itself!
Shvidko came up, everything was pratsyu, the Garno was packed.
Received quickly, works very well, but provide additional top-top recharges when you order.
Shvidko delivered, viprobuvala, mae three nozzles, 3 rizni shvidkosti and I-ntensizti, charge
Fast Mail delivery in 20 days. Very cool mixer. Powerful and cleans well. The battery charge lasts for a long time. I recommend it.
I say right away, I was initially afraid that it was not working. Put on charge (the red button immediately burned when charging, then blue). I pressed and nothing happened, then translated the instructions with the help of a translator and realized that to turn on you need to press the button twice and the process went! Really good thing! For purchase-recommend! Delivery-quite fast, less than a month (to Ukraine)!
Exstra E. On the visokit of the ring of the rod in barzichko and Praska in any way, but the Kato tawed E is exhausted by good and Biwa.