SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Everything is as described. Very nice pendant, Mom satisfied👍
Beautiful very cool looks a lot like photography arrived quickly seems to be silver and it is delicate I recommend when selling arrived very quickly
Beautiful charm that looks high quality and marked with silver marking. Came in a gorgeous box. Very pleased and would order from this seller again.
Good product, compatible with pandora bracelet. It's not screwable.
Very cute, it is silver and the design is very beautiful
Shvidko (2 Tizhni) came, all the way came. At the pidvistsi test (Proto, juge sumnevno scho Tse sriblo). Virib juge light. On the list and on the photo
Delighted with the purchase is beautiful!!! I will certainly buy again. I recommend it
Very cute, nice details, well finished and arrived fast
hermoso
It's very small, but it's funny.
es hermosooooooo me encantooooooooooooooooooooooo
Very happy with these nicely detailed Dalmatian charms! Perfect for dog lovers. BAMOER is a great place to shop for gifts at. :) 1 minor request: for items to be shipped inside their gift boxes for protection. (Sometimes they’re put inside the gift box, other times not.) Thank you! :)
Excellent quality, also came with a gift box! I loved it, super I recommend, it looks beautiful
Pendant Priishov Shvidko, Duzhe Garny, for a gift, for a gift, for a gift of a diyde yakshchi, a box of a taka Sobi kazhe menyati
The product meets the characteristics supplier, it looks very good material, I have not tested it but it looks good. It arrived in the indicated time, well packed and on time.
It's super well made, it's metal. Me Super charm
Very cute & tiny puppy charm! Also thanks to the seller for friendly response to product questions. :)
Beautiful, fine. Good quality, I love, totally recommended
Fast shipping to Poland The quality of workmanship is good everything is in line with the description of the auction. I recommend the purchase of this product
Duzhe Myla dachshund, pokha I came home, if you will be a little bit. The quality of the Garna, The Short did not remember, all the stones at the Moscow. Beautiful pakubath, brads for gift
It is very beautiful, looks great on the bracelet. Delivery less than two weeks, by ukrpost. Thank you, I will order more.
Arrived very quickly in Mexico is very well done My sister loved the bracelet I recommend the seller
Beautiful sausage dog charro I loved it looks very good material and it came very well packed with a gift box
Cool charmick, very cute. Apparently, in fact, silver, there is a sample. Very small and delicate, fine workmanship. Photographed with a large magnification. Looks great on the bracelet.
I loved it and very nice box to give! Good fit Pandora bracelet, good quality, great for Mother's Day
Very beautiful, good material I loved, it is small but it fits a delicate and very beautiful accessory
I love all the product of this seller, everything is always whole and good quality. Cute dog, wearing it as a pendant
Super nice of the best charms I 've ever ordered. I charm well made of good quality and exquisite. I love him. I highly recommend it
Love at First Sight❤️😍Very neat and gentle charm. With all this weighty. The sample is worth. Thanks for the fast delivery❤️❤️❤️ I'm definitely a passionate bamoer fan🤍
Cute kitten! Fast shipping, well finished and perfect item, I am very satisfied!
The trailer was delivered quickly, is exactly as stated in the description, would order it again