SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
super cute
Cool
I haven't put the batteries in it yet but it looks fun for the baby and the tip is soft so he can chew it.
Very cute
Smaller than expected but still works my baby so too little bit I keep it in my diaper bag just in case . Lights up needs two as batteries not included but nothing bad
For my grandson
My grand baby loves this itâs super cute and fun
Very cute I loved
this toy is fun to play with
My son really liked the toy! A lot of songs, sounds, glows, comfortable and safe! Recommend!
Great gift for my grandbaby that is now teething
It is a very beautiful baby toy and fun it is musical, rattle and bite, it does not bring batteries. Uses from AAA.
Came everything they offer in the description. Material: excellent quality Size: correct Functionality: each piece fulfills its function, the size is ideal for handling babies, the sucker is resistant silicone but soft so that the baby can bite it without hurting their gums I am very satisfied with the purchase of this product
It is super well pulls very well turns on the mamila and its music is very beautiful, in the small heart you squeeze it and it also turns on the light. It is excellent I recommend it to the 100%
It is beautiful, I really loved it for my baby, it brings several sounds, it is striking for babies
Nice and good for the price Babies entertain
I loveđ
I love it I think I'll order more
its ver nice thank u soĂČo much seller â€đ
tt ok
It looks nice. You have to try it with batteries but I loved it
I arrived very fast and I loved it. Use batteries, but I already ordered rechargeable. Highly recommended seller.
Very cute arrived before the date Thank you excelent gift for my bb
I loved it, especially the part of the pacifier my baby loved it, it is small but precise for a baby.
This is so so beautiful and lovely đ„°đ„°đ„°đ„°đ„°
Beautiful and good quality arrived fast
Super. By Shvidko, the baton came.
Cute and exelent seller fast delivery
Ele amou
Cute
Very nice, it is as is in the photo and it sounds good, the material is good and the delivery was very fast
I bought it for my three-month-old baby she loved it.
It looks very father my daughter will like his rattle I arrived early
It's perfect!!!!!! Can buy without fear, my baby is not yet at the age of wearing but will definitely love. Plays music in 3 options and still has the little heart that makes noise, the beak part flashes lights.
So cute. Well received.
Ătimo produced
Perfect and plays very good for baby
Very cute Beautiful Sounds
Excellent price the toy is musical is identical to the image my bb loves it very much I would buy it without any doubtđ
Very cool, baby liked it very much
Amazing toy for your baby. Recommend
My baby just loved it!!! Makes several sounds and shines, despite being smaller than I imagined, it was perfect for his little hands
Beautiful very cute
lovely, thanks seller
Fast shipping, good packing, same as pictures, recommended seller
Rattle bite with light and music .. I like it, it works very well the sound is not very strong, ideal for the bb the same lights do not hurt the baby's eyesight .. good toy works with 2 3A batteries not included.đđŒ
Just put the batteries in today. Very precious little baby toy.
Very nice, although I asked for it by mistake thinking it was a real bottle, but I like that it has several sounds with only 3 buttonsđ€©đ„°
exactly as described, my goddaughter love's it different music and she loves it I will be ordering more as gifts.
Very good product, only it comes without batteries, but it is very nice the mamila is a bit soft so that it can bite it and after a while not being used it says "bye" and turns off by itself.
Excellent toy, it has different sounds and the volume is not annoying and my baby likes me
I arrived very well I lovedâșïž
Very beautiful, in pastel colors as in the image. Wine in bag and with a little push to hold it, my baby will like it
beautiful đ