SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Bending and gouging. Matsuya Ginza has to be hit, even if it is compared to what was done. This is wonderful at this point. It was amazing. It is recommended that you never do this show! I got a lot of help and a lot of bonuses.
My ring is just Perfect as always ! And they send me this beautiful gift. I can’t believe you are such good suppliers. Also would like to shop more of this necklaces! It is so beautiful thank you so much !
A fantasy with a strong shine like diamonds.
Love this! It’s so pretty and blingy. Came in a gorgeous box, was delivered quickly, appears to be great quality.
Gorgeous
It's amazing I love it and the packaging was high quality
This ring so beautiful ! I’m happy! Thanks!
Beautiful.
Beautiful, but it took a long time to arrive.
Lovely. Will buy again and again. Top notch quality!!!!!
The ring arrived yesterday, delivery was amazing and very fast. It took less than a week to get to the UK. Now to the quality, I’m literally speechless, it’s perfect, the size is spot on and very accurate, the quality and cut of the ring is beyond outstanding. It comes with all the paperwork and packaging. I’m over the moon with the ring and my wife loves it. It shines very bright in light, and I hope it won’t become opec over time. But overall, price vs quality, I can’t recommend this shop enough. Well done to you guys for selling such good products and affordable prices
I was happy to receive the order, I couldn’t wait any longerâșïž it’s really value for money. The rings are so gorgeous. Perfect size 7. The store was so friendly and helpful. I also received a gift from the seller. Thank you I haven’t tested it if it’s truly Moissainte Ring and I hope it’s last forever. I engraved my wedding date on the rings for free. Best store on AliExpress. I would order again âșïž
Very impressive!! better looking then my real ring !!!I put two bands together that are also Moissanite as well , it gave it the wow factor.
The ring looks so beautiful and the sparkle is very unique. Pictures ain't doing justice to how beautiful the ring is. A good buy I must say. My name was engraved in the ring as well which makes it unique to me
This is so beautiful. I love it. would also buy in real gold. Really fast shipping.
Absolutely love the product. It has exceeded my expectations. Will definitely keep buying from ATTAGEMS.
Absolutely fantastic product. Nothing like it on the market. Wonderful purchase experience. Always come back.
Excellent Work
Beautiful ring, exactly what i wanted. Sparkles lovely. Fits great
The ring is beautiful. Came with all the documents of authenticity and the extra accessories for cleaning and storage. It got delivered earlier than I expected. It's a great buy.
This is my favorite store so far. I was cheated by other sellers before on this site. Someone cheated me US 400 dollars. I have been buying lots of items from this seller and never been cheated. Sometimes I get a gift from the seller, but not always. This is my first time bought a K jewelry and the ring is passed my test! Highly Recommended! Always fast delivers with good quality!! I definitely will buy more! Thanks seller!
Absolutely fantastic. Love this product
Simply Wonderful! You can buy!!! Comes with certificate.
The ring looks super nice, it comes packed very well, it brings a case and velvet bag, it brings a very complete certificate and professional it takes a while to arrive, I expected it before but I arrived in time. The seller's attention was very good, they are very kind and attentive, I will buy again in this store, they also sent me a gift charm
The ring is a perfect size for me, I ordered the size the merchant recommended to me, kudos! The quality of the ring is also very good and I love it!
very beautiful as expected. stone very shinning under the sun and light . I enjoy it a lot ,super recommend.
The ring is just super! Thanks to the seller, the delivery to the Czech Republic is very fast, very, very satisfied
Product of very good invoice, perfect packaging as well as the GRA include certification, no complaints, the 1st company of Aliexpress which respects what you see, without returning to it, for not received supplements. You have just won a new customer.
Seller always has nice setting on their pieces.
this is real beauty. seller communicates well. I will buy more from them. quality products đ
It's pretty cute, but it's too nice to be a toy.
Fantastic ring, very sparkly. Size fits perfectly. Seller responded fast to my special request and posted fast. Very happy with purchase and seller :) my second purchase from them. Highly recommend
Top as described and pictured
Please I want to return it the ring is very fine and lovely but I made a mistake on the size đ°