SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The blocks are much smaller than I thought so it is more complicated to put together. And unfortunately the lights were not coming, which is what I had been most interested in this set. But it's pretty.
genial
Perfect delivery times indeed arrived early
This is a gift so not yet tested. But that seems top!
Beautiful arrived early and in good condition
Super
Arrived ahead of time and in very good condition
It's for Christmas! Fast delivery, super
plus qu'a monter
Not armed yet, but I arrive before time
as shown
Constructor Priishov Duzhi Shvidko for two tizhni to dnaipra, Tse buv gift
Amazing and beautiful set of micro blocks. Easy to assemble with beautiful result.
Tiny parts but fun to Mount! Delivered earlier than expected
as described fast shipping
it's good but very small pieces. arrived very fast
Very small piece but if you have a pincer it should do the trick
Bought this as a Christmas Gift. I got it in right away and although the box was a little roughed up, the pieces were fine without any scratches or anything. All pieces were included. It shipped right away. It’s nice and tight with no spaces or gaps. Thank you Seller!
Arrived quickly, can't wait to put it together
Difficult to assemble Island and waterfalls. Trees too. but once done looks very nice.
Very small pieces, it's a challenge to put together. But the result is very nice!
Very happy. Just notice improvement it would be nice if the special pieces were to be part. part. Because everything mixed up, it takes a long time to tidy up.
Good morning I did not expect such fast shipping and the items that Oh purchased are very good quality recommend you have customers try Hello
Amazing item! Small pieces, fiddly to work with. Had some trouble getting it all together and felt so good once it’s done. Would recommend to all my friends
The packaging of the goods could not stand the shipment. The box came badly damaged. As a gift is no longer suitable.
The construction set is great, the packaging was a little good when shipping, but I didn't buy it for a gift, so it's okay
Arrived right, this one was challenging, I found it difficult, but in the end it was worth it, he is beautiful
For its value, it is excellent .... super satisfied
The designer of the house at the boxes, the trohas, the ale is all-one short, just a package. I'm working, I'm not adding anything good, I'm not adding anything else
Super fun for a few hours, I recommend!
it's small but so cute and really fun to do!
Order received in good condition. Top.
good
Jó
Very entertaining .. Small .. but spectacular
Arrived super fast in your box all your pieces with instructions and even the lights is totally worth it 10/10 I loved it is too beautiful for the price is perfect
Shipping fast and quality is OK, we recommend.
Recommend
The parts are two times smaller than Lego. The box is slightly dented, but the packaging is not broken.
Love everything I buy from AliExpress
Exelent full article as the publication says battered box but the pieces arrived well
Came the same as shvidko. My daughter. Box of three m'yat, ale Tse normally. Buv gift flash drive, neochkuvan
Very entertaining. My granddaughter liked it. The pieces are very small, easy to handle by a difficult girl for an adult
very small pieces
Excellent, I'm on time... Thank you
Miniature size blocks but a lot of it. Damaged packaging
Everything arrived, manual and pieces, I thought it was bigger, the pieces are tiny, it was more than 10 hours assembling but it is a grace
I arrived very well in good condition and it is the same as the photo
Boldly I can recommend these blocks to everyone, great fun to fold, the photo does not convey the end effect, here I have to warn my parents these blocks are not suitable for small children they are for them, but believe themselves with these blocks you can spend a great time. Regards and I highly recommend
It's my third purchase
Goods in accordance with the description Express shipment I recommend the seller 100%
Excellent Product, super happy with the purchase!!
Closed box, with lights and parts divided into bags. With instruction book. I ordered 2 boxes but the other one came with an open bag, I hope no parts are missing. I think it will look great.
He arrived on time and with a very good box I do not wait to see him armed greetings from Mexico
The same as in the photo, the box arrived a bit beaten but the content was fine. Arrived in 10 days approx.
Smaller than the name brands but awesome, well worth the price. Beautiful piece.
Great product
It is good and okay. It was purchased on the belief that the size of the pieces is similar to the pieces of the well-known Lego game. Such a small size requires more time and is not suitable for children under the age of ten, except that it is tiring to see and requires the presence of a magnifying glass, good lighting, and an appropriate seating position for the length of time it takes to complete. construction process. Attached is a picture to compare the size of the known Lego and the distinctive Lego with its very small size
Very beautiful and contains a lot of small pieces that need precision to install to appear beautifully
Looks entertaining. thank you!
Excellent product of very good quality. I arrive much earlier than indicated
The item ordered has been well delivered and received. I am not really satisfied with the packing as it is not wrapped up in bubble wrappers. It is just put inside a very thin envelope together with my other figures. I have not opened the box as I am rather busy these few days. Maybe I will open it after I have completed my work. Anyway, thank you very much as the item ordered is accurately sent.
Excellent product, such as photo, has built-in lights and guides for assembly, strong colors and precise parts
The goods are in order, and the box is dented. Vidpovis inventory
Arrived right but we have not yet set up… came to light… beautiful beautiful
Arrived faster than expected! currently working on it. love it so far.
very nice model. I'm not completly build it yet. lightning modes are 3. 2x flashing mode (fast and slow) and classic light.