SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The twist crab, I got the mode without sound and sound. Charge Type-C cable. RecommendâŠâŠâŠâŠâŠâŠâŠ..
Cool crab, as described, it is mechanically charged, there is a wind-up device at the back. Moves in one direction. Good quality plastic, came in a box
I loved it! I arrive in 6 days to Australia, good quality
The very heat recommends equal and beautiful ...... Do Lake if you loveđ...... ...... ...... ...... ......
Crab runs nice, fast. But you need a fence so that it does not run away, there are sensors, but they act on the walls that are slightly higher, which does not mediocre blocking the path, if it is a threshold from the room, he will either get stuck or run away)), so you need like a cut-off box so that he runs there
We already had a green one and so much use it was destroyed, only it was the battery version. This one is great because it's rechargeable, only the music is different (Green brought 3 different songs that were repeated in loop), but it's not a bad thing. Also this version lights the eyes, which the other did not; It can be put in silent mode. The only drawback I give you is that the usb cable is very short and is different from others that I have seen in the reference photos or in tik tok, I don't know why it comes different, but in short, he fulfills what he promises. The toy comes pre-loaded and you can use it for a while before it is unloaded.
My baby liked it. Works fine. Has only 2 tunes but you can switch off the sound.
my 2nd crab, crawls to the sides randomly eyes shine, with or without sound, with charging cable. its very fast
I like it very much. I ordered the rechargeable battery and bring the cable to charge. His eyes are turned on and he has music, you have the option of moving without playing the music. The box arrived quite well, and the perfect doll
It is great to charge with cable, it has music, it arrived in good condition
Very good product arrived very well, my daughter entertains a lot playing with him. And helps strengthen the gait
We are totally thrilled with this crab toys for our baby! It is not only super cute designed, but also very functional. Our little one loves to chase after the toys while crawling, and it really motivates to move. The colors are beautifully colorful and appealing, and there are no sharp edges, so we don't have to worry. The sounds the toys makes are cheerful and not too loud, just right to get the baby's attention without overexcited. It's sturdy and can withstand our child's first attempts to pull it around and shake it. The price-performance ratio is also great. Clear recommendation for all parents who want to offer their baby a great toys!
The crab arrived in the package. The box is a little crumpled. But the toy itself is whole. Arrived loaded. The child liked it very much
this crab is super cute,it works verry good,te box came crumbled but the toy us ok,i put some batteries inside and is working perfect,is really fast and the music is quite loyd,i hope this toy will entertain my son
Excellent Product, complies with the described uses 3 batteries AA in chili, has 3 options off, turned on without music and with music. My baby loves it
ok work, no light only music. music can be switch off
excelente
Perfect for my little son And above all a big thank you for the speed of sending the article
The crab works perfectly although the battery does not last long. Perfect for tummy time and baby development
As per the photo, my baby loves the movement of his legs
Garna ichrashka, it's not exactly right to go, yak spravna crab
box arrived damaged but the toy il really great ! i recommend it đ works very well
The parcel arrived pretty quickly in Poland, Krakov. The toy was packed in a box, a little dented, but this did not affect the crab. I am glad that the Type-C charging connector and that you can turn off the sound
Great toy, very entertaining for the baby. Box arrived very beat up, but product was fine.
It works! Definitely better on wood floor than carpet.
Great Toy
Having cut off the goods for chetirnadzvnich, it is normal for me to hear it, I will recommend it to my friends
They cut off the crab on the battery, the yaskrawi shvidi crab, the next to react if you knock
I love baby
I love the crab very entertaining for my baby
Item received in timeđâ€ïž
The shipment was fast but the package was very battered
Cool, fun crab. All pratsyu
L packaging a little butchering but the crab was in good condition. To improve the packaging for Europe. Thank you seller
A great toy. The sound can be turned off.
Beautiful approved
The CAJETA where the toy comes came was totally destroyed but the toy arrived very well exelently lasts the charge for its couple of hours and is charged by USB C
It arrived in good condition, I asked for the rechargeable, I have not yet tested the charge but with the battery it brings it is functional. How in the images and videos, it is the same. The only thing is that the packaging arrived crushed and open.
Thanks to the seller, sent quickly and with excellent quality. Baby satisfiedđ
Great! And no need for batteries
Ameiiiiii! Just like the ad, I live in LOL and arrived in 13 days, super fast. He walks quickly, a Grace
box was damaged when it came but the toy was intact and fully working.
This crab is not the musical and it goes with string, I like it a lot since it is fun, happy, and walks sideways. You can play with it both at home and on the beach.
They mercilessly married the "dance crab" for our child. In tsyloma, I guess with buying. Yaskrawian crab, cheerful and committed to the VAG of the baby from the first glance. In rukhayut, danceut and Vida muse, and bring the children of Bagato and joy and smikha. I want to respect, I want to respect the box, I try to go to the house, I try to get it. On his luck, the crab itself buv tsiliy and pratsyu without problems. Bulo b good, yakbi sell-i-i-i-i-i-i-i-i-i-i-i-i-i-i-i-i-i-i-i-i-i-i-i-i-i-i-i-i-i-i-i-i-i-i-i-i Teem is not a Mensch, a "dance crab" will be known to our people. Mothers of yakysni and sheepskin, and the ingrashka did not give a child. Our little boy to spend a Bagato hour, a couple of rubles with him, and even, madly, one for those who have grown in love with our group. I recommend this product to my father, ale may it be on the uvasi-poor problems from the pakuvans. In tsyloma, a purchase!
Super good my child loved it
I recommend it!
I love very nice I would ask again of this
very beautiful and realy very good đ thank you â€ïž đ đ
Beautiful, my baby loved it
All super. Child crab to be matched. By cutting the trimati's head behind him. I took it to the battery. It's very handy.
Arrived earlier than estimated, product corresponds to description, defective packaging, perfect toy
love it so cute!
Super good product for my baby a super crab moves very well and has very good sensors for my little baby