SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Very cute organizer. I bought it to take it on vacation, rather than pacing it in pouches. Done well. The color is delicate. Satisfied with the purchase.
nice clean. outside the box is nice. looks good. not bad.
Love the packaging and the item.
Very nice and very good👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻😍😍😍😍😍😍😍😍😍😍😍😍😍
Small
Thank you very much fast delivery 25 days
Seller's box😊
Quality box, recommend
It's pretty good for the price and it's very nice too
Super, I took with coins for 4 hryvnia, suuper, and delivery shvidka
The box is as described, the color is also the same as in the picture. Side of the door was a little under pressure and wrinkled during the shipment, but not a big deal. I am satisfied.
Not even a day) a Duge Garna, and a vmistka, even more for Mami, Super!! Recommend
Very good and worth the price in the box, unfortunately one came damaged, but the other is good and I recommend
Really nice box, small, it has compartments, perfect for the trip so the jewelry after the bag doesn't fly
Product arrival in good condition with airtight packaging
Just as in the photo, small but serves its purpose
Kiko POA Sana habibty Wangu amekpenda😍😍😊.. Kizuri Kwa kuhifadhia Pete, earings na Cheni
Little and akuratya, all-in-all-in-all-in-one m'yake. Came for tijday, wow.
Just High
I am satisfied with the purchase!
Fine. Not the best quality, but considering the price - it is worth the money.
The jeweler is very nice and is quite useful because of the compartments it has. In addition, you can save necklaces or bracelets without problem. I do consider that the color is a little darker than that of the seller's photo, but it is still just as beautiful. The delivery to the Savior was somewhat slow, it was about 45 days and it took the seller more or less 15 days to ship the order since I made the purchase, which I did not expect because it was a long time, but I am happy to have received it successfully
Good quality, meets what you promise and liked arto has the perfect size
I have found all the yak. To make it out as well as not faggly. Wacky at the vicoristani.
Excellent Product, good quality of materials and super fast shipping to peru, recommended
Very useful and beautiful, despite being small, there are plenty of little ones
It is similar, the yakraz is twisted for embellishment above, and the nose is leather for the day, that and in the first brothers
In the photo of the seller, the color is more bright, but I still like it, without pizyan and quickly came
Small, cute box, delivered right on time. It looks great! You can take out the separators and customize the box to your needs. The color is accurate.
Everything is super, I have come more than my life
This cute, it is small, and the material looks good for the price is worth it, arrived in 15 days exact and everything in order
Duge Garnet organizer!!🤍🫶🏻Yakiste chudova, the castle is not zaydada. Don't wash your own. Dureate. Recommend!!!
Good product
Nice for the price
Nice plays function and I practice
Good stuff.
bien
Good manufacturing. Perfect size for travel. Beautiful color!
Excellent I arrive earlier than expected
Small and compact, the only thing I wish was there was a better way to store the bigger earrings, overall really cute and nice!
Very nice and good quality