SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Loving it the lights
I fast yego I recommend this store
Super quick shipping. Very pleased. Nice lights
Perfecto
pretty good , strong lightning and fast delivery
remote sucks but there cool for the price
Very good
otimo
Working great so far in my F10 bmw. Arrived quick to
Love it!
Arrived very fast, and good quality
De 10
very happy
Shipped fast
Nice quality Rbg car light is bright. There are no lighting installation instructions. So, I had to figure out the best place to place it with the cables to not be seen. Also, it doesn't stick to the cars interior plastic, only metal.
I love these lights:)
Fast shipping, arrived ahead of schedule. Product of very good quality. I recommend it.
super bright, perfect!
They go very well
The product is well made, the LEDs make a really nice Light, it connects to the mobile phone via Bluetooth and have an IR remote control that in the car does not bother. I highly recommend both the product and the seller
Works well. I didn't install the app. The remote control has no battery. Delivered quickly.
The truth better than I expected looks very good quality
Are amazing, many functions and colors in the app, for the price are unbeatable, 9 days of waiting are worth it
Very fast shipping. The product seems to be of very good quality, as does the fixing which seems to be of 3M quality. I took the USB version. Has to see to use. I will install it on my Nissan 350Z.
Package arrived in about a week, nice LED strips. Easy to install thanks to the double sided tape layer
Second time, but this time they actually came. Quality looks good, they will definitely fit great into my car! Love the black light tone. Also they are 5v or 12v, just depends on which connector you get, but you can hardwire them also.
Superb article I comment just to get the pieces hahaha superb article otherwise in sah
Everything ok, in perfect condition and operation and delivery within time.
Pidsvitka cool, getting in easy, making the class, cheruyut with the phone
Very nice. Came as in the description. I recommend dealing with this merchant.
It arrived quickly and it looks very good, just need to try it, I will be commenting that they remain and how they look
I love it looks great already and bought 2 times and put them on the grill and inside
Works perfect. Wires are long enough for the front and back.
Came pretty fast and they work incredible I recommend this item
They come out good light nice and too easy to install
They are really nice I would show a video but u can’t lol
Second time buying this product m. It’s good. It has enough cable to install it in a sedan car
They’re perfect! Takes some time to hide the wires but lovely! 🩷🩷🩷
lights ok strength. look very good. wiring was good and done within 1.5 hours.
Perfect😍Thank you so beautiful Walla save me 400 shekel and looks perfect
Arrived her faster than delivery date. New and I’m great working condition. This one is connected via usb with Bluetooth phone app control. I recommend going with the an app controlled as opposed to the one with the physical control as they tend to break or stop working easily, either usb or cigarette lighter plug in is fine. Hope this helps. Recommended seller
I liked the result too much, it turned out amazing! Recommend seller
It looks amazing, all colors are very cute and easy to install.
This is so cool I’m really happy that I bought this. It changes, different color, it connects to music and when you play your music, it can change different colors with the rhythm of the music. I would highly recommend this. It’s very bright and it comes with the remote, but the app is better.
very easy to install very good quality easy to use with the remote has many colour variations also can dancing with the music changes the atmosphere of the car at night. came in a simple plastic bag but packed well. highly recommend for the price
Arrived within a week and has app to pick any colors and brightness from your phone!
I am excellent, I arrive before the expected time, the app reacts very well
Good product, works very well with the application, good lighting, 14 days to arrive, totally recommended, the remote control does not have battery
It's a cost-effective product that can put a foot on a car. When you install the smartphone app, you can set it up without a separate remote control. The app also supports Korean. It is recommended.