SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
this item is essential in my household and is excellent for portable printing to get my labels printer while I'm out to get a new order in the post office easiest way I am very happy with this. this item alse has functions I'm other people's households and offices that are very useful this is an excellent idea.
It works way better than I thought it would. love love love it
Amazing I loved, I am happy, fast delivery exact description seller good thank you
The shipment was delivered within the prescribed time. Everything works. I recommend the seller
I loved it, it is perfect with the description, the design is very beautiful and works very well, I adored the roll with paper for stickers. Arrived in good weather and very well packaged💯
This mini printer is ideal, I have loaded it and still not printed any but I love it, perfect shipping and well packed
This small thermal printer arrived on time in good condition, it looks quite good and feels reasonably strong, on charge at present so will, will comment later on the operation, software seems quite intuitive.
Works well in printer. Great product. My grands love it.
Ball ball ball ball ball ball ball ball ball ball ball ball ball ball ball ball ball ball ball ball ball ball ball ball ball ball ball ball ball
very nice I ordered this mini bluetooth printer sticker tape you have to buy this individually because it does not come when you buy the mini Bluetooth machine. but I'm going to try this out and hopefully all goes well just like all the other ones did I do recommend so far so good thanks seller!
brilliant little gadget. Grandaughter carries it all tge time clear concise use. a little flimsy. but it does the job
this color paper is for the mini printer which is awesome because now you have colors you can print it's beautiful lightweight pink blue and yellow thanks seller I recommend I will be back for more
I was wrong and I thought it was the inpressous laptop and it was their stationery, I liked it a lot now I ordered the printer to be able to try them on colorws and that I liked
Thank you very much to the seller very very much I will buy more than you excellent quality but I feel it's a little little little from the usual paper.
so cute such a cute cute product great experience loved it Soo much easy easy delivery I love alli expressss
Love it only thing is it only prints in black and white I wish it was color but super easy to use and the price you can’t beat
I was skeptical on the quality of the stickiness of this paper. I made a sticker banner a few days ago and it's still holding up great!
it works Amazingly, I really love this printer paper. It's amazing. Love it to death. Oh my gosh love it.
They are fine. Nice!! Now to buy the printer LOL to know if it works hdjdjdjdkdkekdkkdkdkdkekejdkdkdkd
There really good to use the have good quality and I love them
Very beautiful and easy to use. The app has in Portuguese.
this is 5 rolls of blank labels. it is very nicely rolled up. the papers it's on is blue. 5 rolls. very nice
I highly recommend buying, it is the most fun product that you bought, and the photos are printed quickly.
It came to me in this box, with its cable, it came quickly
Really cool works well and do not need paint only paper
I LOVEE ITT, Works so well, SSOOO CUTE N SMALL, performance is great. app is easy to use, MUST BUYY.
Super compact. Will make my son have a great time.
Not to sure yet already had trouble putting it in the printer
I thought it was very small but I loved it yet I did not use it but it was in perfect condition. I recommend it very beautiful
I will describe the product. Trimbed on the side of 14 days
It is a good product, it works very well, its impressions are clear
Super nice and complete all great I love sis offers all super!!
Received rolls for making photos📷I go what his Gives thank you to the seller arrives very well packed kidney to say
It's so cute and seems to be a good person.
It's cute. I'm going to give you a daughter gift.
They arrived in good condition, I would buy them all! I became addicted to the mini printer and its thermal papers!!
awesome took 5 mins to bluetooth and 5 secs to print my fist picture . i will admit i expected it to be heavier so little worried about being careful to not drop it .
This father arrived in good condition and it works well. I arrived too fast
I don't take it again, we will be like it. Practical and double classes
I'm very pleased with what Kenya. I got a fast delivery.
Perfect, I am obsessed, I will not stop using it, thank you very much
I'm using it well to be useful ~ good :)
I am very satisfied with my request Quality working right Great product buy without fear came right Super fast delivery Just download an app and it's muzzle namuseio
I loved, she prints it right... I read some comments saying it does not come with the manual, mine came. You scan the QR code and download her app, then it activates the Bluetooth and that's it. Came exactly as the picture, the Mini, the USB cable and a coil.
I loved, the leaves surpassed my expectations. Easy to install, and the picture looks good
Came well packaged, this cat printer is the one I used to test them (I had heard that the paper was probably not compatible with this model) and they served well, The printing does not run and as for the rubber I see that it is very resistant and sticks on most surfaces that I tested it on (I tested on wood, paint and metal)
Very pretty and compact, I still don't taste it but it looks great
I like using these to make puzzles and Dr. dots for my niece
This product I loved it was simple its very efficient installation... It is small and very easy to use...
It's insanely cute already!! You can use it with students! If you buy the main body, one roll will arrive, but since it is not a seal, it will buy another!!
Excellent very good very useful for children's tars for work with adhesive images
Great, precise and simple to use, it's too tasty Arrived early, serious seller. A good product with a small price. I recommend it
Everything came by the hour, chwiko, garnoi yakoski in the seller's inventory, I recommend the store on the 100% I will be more famous