SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Haven’t tried it but it as the picture
they work! good size for little hands!
lindo
we love these 40 hole buble machines! my nieces, nephew, and bonus kids have a blast! just ordered 2 more!
works as described, takes alot of batterys
Freaking great toy! 1/3rd the price of retail. Great quality
These was from niece's in Nephewfor Christmas nice
Quality Product.
Need to get the bubble soap to test it out but over all accurate
love it
Haven’t opened it yet. It’s for my daughter Christmas gift.
Everything came right I will go as a gift to my nephew he will love
It works great
Mt bomb
Good product
Very good
my son liked it .
It has not yet been made use but looks good.
I liked the purchase, arrived very quickly, it came right as the one announced Thank you very much.
Arrived right, according to the announcement!! Takes 4 batteries to work.
On the smaller size but my son loves it. Works just as you would expect it to.
wonderful much fun wish I had about five more
Cute, came like photo, little more seems to work perfectly, did not come with the soap business and the manual came in English and too small
It goes 4 batteries. Arrived perfectly and it's working without any problem. My son is playing with him a lot.
Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!!!!!!!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!! Excellent fulfills what it promises!!!!!!
Looks good, we haven't even used.
Spends 4 batteries, but it's good.
I haven't tested yet, but I like the quality
Arrived in one piece. I did not test it because it is present. After I return about the quality.
Battery runs out fast, but it works good
Kids love them
It works really well and the quality is amazing
Excellent arrived on the indicated date and at a good price we will try it my daughters loved it as a gift.
Wonderful product, my daughter loved too much. Batteries Not Included, need 4 AA batteries, but nothing much.
Lovely loved
Was in perfect condition and looks the same as the pictures 👍 for me
Loved my daughter was speechless for her gift, it does not look great quality but resistant, it has 4 AA batteries, it fulfills its function
I thought it was a little fragile. My daughter loved, let's see how long it lasts. Two AA batteries are required. The stickers is the buyer who glue.
After looking at the reviews I was a little skeptical on how well this would work, but it worked exactly how I hoped it would! Definitely smaller than I thought and you have to dip it quite frequently but that doesn’t bother me at all. Also, it came three days earlier than expected which was nice! Definitely worth it for the price.
I liked it I just found that the soap is put in more and in the little tip that came more is cool to play
Amazing product for 3 dollars
Very affordable and good quality and delivered on time
Thank yu for the bubble machine
Fast shipping and good quality product, works as expected :)
Product quality: excellent True to the images; Totally the same It is very useful for bubble at the end of the wedding
I bought it completely cheap. The soap drops are also good!!
Great bubble machine for my nephew
True to description. Light weight. Powerful fan.
I love this machine, we have to keep dipping it in the liquid but that's okay cause it still blows a lotta bubbles and it's fun, planning to play with it with my 2 yr old niece she loves bubbles. yummy enchilada 😁
Very nice toy, it works perfectly. Express shipping, I warmly recommend👍
very intertaing for my granddaughter
Received, untested.
It came perfectly. Arrived fast, good product as described!
It works amazing, I arrive super fast and looks good quality, if you buy a good bubble soap it works super well 10/10 ,apart from it coming super fast, if you buy one lol
Just what is expected is already the 3 that we buy
Item arrived quickly and as the description. Via the photo. Not yet used because waiting for a birthday
The day arrived when I was indicated excellent product, what my girl wanted so much I recommend it
its a very good product same as shown in picture 💖
If it was what I expected my daughter is very happy thank you☺️
Well done, my daughter is happy. Well done!!!
The gun arrived in good condition, it is ideal size for children, the detail is that the lid where the bubble soap goes is very large and does not seal, causing the liquid to fall out. I am waiting for some change or return, outside of this, the item is perfect for the price.
Looks adorable. I am very much looking forward to when my niece is old enough to use it. I would definitely recommend
Arrived very fast, I bought it for my nephew, he loved it
The slaughtering came more than the designated hour, for 2 tizhni. Took for coins and a coupon for the bottom. Be matched. I didn't try it anymore. I recommend the seller and the product.
It comes in perfect condition, turns on and is beautiful, I recommend it😃
Very good, arrived fast working perfectly, just like the ad.
Usually packed in cellophane. It looks like everything works, there is no damage. Came to Latvia very quickly.
The product is used to fill with shvidko/All in the exact picture/batteries in the middle of the country/thin plastic-no more Dawk
Came yak in the photo))) everything. Poki did not bandage
Apparently all right I will put it to work to see if it is the same as the disclosure .. I thought it was a little bit bigger as it is for children is great because I will also enter the game again…
The toy looks very good. The size is great, it is small, it was afraid of being too big...