SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Really great!! Like in the picture and very high quality. Beautiful colors also
Spinners are perfect with vacuum cling to surfaces/windows. I was attaching to the bathroom and the child really likes.
Too satisfied with my article. I love it. I will recommend it, very good quality. Nothing to say, and arrived quickly.
The items are accurately depicted, displaying excellent quality with flawless suction capabilities. This seller comes highly recommended for future purchases. Expedited shipping services are also provided.
Are identical to the photo and work very well. They rotate perfectly and have rattle sound. They hit very well and it came very quickly.
The product was delivered in a week to Germany, fully as described, recommended!!:)
Llegó super rápido y si pegan super bieeeeeeeeeeeeeeeeeeeeeeewwwwwwwwn
My baby adopted them I also put them on the high table
OK, delivery is faster than written
Came home right. With the three. Would buy again. My Baby Loves.
If good size, look good quality
Ahh are great, my 6-month-old baby loved it!!
The delivery is fast and the quality is great!!!
perfect
Good for babies colors a little pale but sweet
They are of very good quality and identical to the reference images.
Excellent spinner! Makes a sound that interests the children. The colors are delicate and beautiful. Easily rotating And glue to the floor really good!
Arrived undamaged. Agree with the description. Not yet tested to determine. Probably a good deal.
Everything came right and working well, my baby liked it very much
Nbbnbng
I put it on my head and turn it around.
My son likes to put his fidget toys on the fridge and absolutely loves them!
As in the photo, they stick very well to the glasses come 3 pieces and they turn very well, the charm of my babies
Excellent gift for babies 6 months and older, they stick very well and turn perfect. They stick on flat surfaces so it also serves for the shower. Superb quality
All good! Shvidko arrived for 2 days.
Children play
Excellent
They spin real good! Extremely fast shipping!
My son absolutely loves these little gadgets!
My daughter has loved it. They're big, I thought they were smaller. I liked them a lot too.
Perfectly matches the description. It works very well. Very convenient for air travel. And to play in the bathtub. Thanks for this quick send.
Very entertaining, good quality. My baby liked them very much.
exactly like in the pic. very cute. spins very well
It is three pieces of good size, I liked it very much and my baby loved it more and arrived very quickly at excellent price, I will buy more in one other designs
Great, my baby likes them very much. sticks to the window well
Cupuav 2 types of spineriv. TI, SHO with a zhovtok sucker, nabagato, and yakiznishi. I recommend him to him. Delivery of the Ministry of Express to the District 3 companies.
Children are marvels by these toys. I recommend the product as well as this seller. The Swomen sticks on all smooth supports.
Shipping is fast and the product is the same as the description.
This has become the favorite of the baby, reads is 2 years old and 9 months has a lot of fun, he likes objects that rotate!
Big, good things, get a good time, get a good time, go good. Children were 1.3 satisfied. The well-to-do was not vidstazed. I recommend buying money.
They come with suction cup, don't stick to any wall
Very beautiful and well packed, arrived right. Love. The size is great.
My 2 years old loves it so much ! Good quality and generous size!
Good and quality toys! Velcro holds great, even if you beat the toy with all your might. Spin fast, with rattles in the mugs that create sound. So far they have hung in the bathroom next to the changing table. I also plan to take it in the car. The child likes it very much. Thanks seller
All very good quality, very fast service, excellent seller, I recommend, hard plastic for baby, perfect for plane travel
Same as in the image. Good quality. They have bright colors and different textures for babies to explore with their hands and mouth. When grabbing, touching and turning toys, your baby will improve his ability to coordinate his hands and eyes. It has a suction cup that allows you to stick the spinner on the wall to work upside down and that they are entertained as well as play with him when it comes to bathing. Good quality suction cup.
Type and colour as described, just one of the stick base is a little bit too bend and fells a little too easy.
Cute Marche can be given to the shower and allow the baby to play
Very cute and good quality, they arrived fast and my baby loves them
The egg is good, the suckers of the car. Duge Shvidka delivery. I'm funny about 4-million-strong children in the Dube Garno!
My baby boy is very entertained with these plastic toys. I was expecting them to be softer, but they are nice. Very fast delivery!