SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Item equal to description
Excelente
Now I hope they work
thank you so much this product is amazing and bright. adds Umph to my vehicle. i recommend this store. 5 stars!!!
Too short, I thought 30CM would be ok, but it’s not, however it arrived in perfect condition.
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Good product!! I really liked the result!
great just as advertised
Everything arrived in good condition and packaging and what I wanted works very well
Excellent Product
Very good item.
Exceeded my expectations, good and cheap product, recommend
Very good
ok
Works as described
Great product, works as expected and now see how long, but an observation in the new Fiesta I had to put a kind of relay because when I started the car the white DRL light does not work, if you have any questions just search the net
Good quality, it is just enough for the price I hope and serve me a long time and then I will buy a better one.
Thank you very much.
It is the 4th time I buy and I always recommend it to my friends
Great product liked it very much.
I have not yet tried how much shine it has, since it requires installation of an automotive electric. Is observed the same as the publication.
Excellent, I really liked it, just need to install.
Excellent product, as published, recommended
Let's see what happens
Very good quality for your price
The product has arrived correctly arrived in less than expected time the quality of the items in very good I recommend them
I liked it very much I loved elegant design
Looks great, it's accurate as described. It arrived quickly, I still do not install it but it seems to me that the double contact tape is a bit simple eye seems to me, I still do not install it alone and test its lighting.
I haven't tested it yet, but it looks good.
Everything OK
They are nice and good I like their light they look good, I recommend.
The parcel arrived very quickly in 5 working days. The package is well secured, the lights are of high quality, daytime running lights (white) are less clearly visible, but at night they look Supe. On the other hand, Dynamic Indicators are clearly visible both day and night. I recommend.
Arrived very fast and excellent quality Price, offers parking light and directional
Good item.
Good product, functional as promised, recommend
They were just the 70 vms in my focus, they illuminate very well. The bad thing is that one side flashing LEDs did not turn on (3 LEDs) but did not spoil the operation.
I arrived in a timely manner. I need to install it to see the quality of the light.
Very good product arrived fast to Mexico very recommended the store
Excellent I still do not taste it but I arrive in a timely manner
Arrived everything right works perfectly liked a lot
Good afternoon. Is a very good and useful product for me. I recommend them. The store is always very aware of the arrival of the product. Thank you very much.
Good afternoon. I am completely satisfied with the purchase of this product. Only set up once and you're done. The connection is fast. Excellent product. Thank you very much. I recommend them.
Good afternoon. Is a very good product. The very responsible store. I needed product and through Aliexpress, they returned my money. And always very pending. Thanks.
It's nice candle at night, during the day he can hardly see the daytime running lights, the pumpkin turn signals are super, cool effect, good visibility day and night, easy and simple installation, the possibility of cutting to size. I recommend
I still have N installed. I cannot give an opinion on the quality. But it looks good. Everything came right
The order arrived correctly and well before the scheduled date!!!! Thank you. Thank you.
Bellissisiii really mount immediately and have a good effect so that they arrived in 8 days
The packaging arrived well. The quality of the material is very good considering the price. Arrived in 15 days. Very happy with my purchase. Is very intuitive. The truth is an excellent article.
Looks great, very bright. I hope it will work for long time. Fast shipping
Product consistent with the description good quality design I recommend this product arrived very quickly at destination
We came for two tizhni, everything is pratsyu, I am also a friend. I recommend the seller!!!
They arrived early in good condition, just need to check as they look
OK - dimensions (ford focus mk3 mk4) OK - yellow signal (much faster) OK - daylight (with startup effect)