SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Very good bracelet and good for its price. Should buy
it fits well lmao
Is good got him in yesterday already 5 Chicky's clenched
I'm already using it, it looks super good, if it works I will ask for more, the truth is if I recommend it for use.
The chain is a little long, but the rest everything super
The chain is very beautiful, it feels very good quality, although if you are a "big" person I would recommend you buy the 7mm one since the 5mm if it is very small
surprisingly nice luster for sure and pretty fast delivery, not as bad as I expected tbh
Bien
Something big for my wrist but functional, it seems to be authentic steel.
Came fast and looks good on my arm😄
Order exactly the same as the post, it took less than indicated, 10 out of 10...
I liked everything. Very fast delivery to Ukraine. Mail reached in 10 days.
Product very well for the price
It is small in 5mm but elegant and very cool
This is beautiful on my tiny little ankle I will soon buy a couple more !! I’m a big fan of silver but maybe I will go bigger and also buy the kids s couple too! I think maybe the big chain for the neck is next though! Shipping was fast and got here quite quick and I was thinking it was going to be delayed but this store never fails. And most definitely involved in inviting everyone in the household and family to give a try. This anklet is light weight also and can be used for giving gifts it’s a beautiful idea for a DYI also like with adding to ripped jeans or shoes which I have done in the past and people thought it was made that way straight from the store! Plus out of all the sites on my phone this one is by far the fastest when it comes to shipping and delivery and the most items hair and household products I’ve ever seen myself spend money on. And that is why all five kids now have the app installed as well , hands down to my daughter she has her hair on speed buy it helps a lot!
Good quality , fits well
Great quality, very beautiful!!😍
The quality of this product was overall five stars. The only thing is you have to attach it so that the chains align if not they will fold over.
I liked it a lot, I hope it doesn't rust. At the moment I give you 5 stars
Well packed, as described. I recommend
muy bien
I liked
My bracelet is perfect, exactly like the image!!!
Looks beautiful even on my thin hand. Let's see how long the color of the metal will last.
chain is a great fit and looks amazing
It's within two weeks of excellent quality recommends very much
Excellent fast shipping and very good product quality
Very well elaborated, I love it, I will buy again
Exactly as described. Very nice. Simple but with a nice touch of elegance. The material looks good but delicate so use with caution. I will still buy.
Parfait
Very well processed
As described, arrived on schedule, Seller recommended
I arrived fast and very beautiful
The order arrived quickly within the time limit Nice lightweight bracelet to wear
Excellent quality, arrived at the right date I said, super recommended
Came within the stipulated time, I highly recommend for the excellent quality.
Shipping is completely fast The packaging has also come so neat The product is the same as in the photo. Quality for the price is the best. It is a good product. I recommend Thank you.
Looks very pretty, it's heavy as the photograph The brooch brings chain.
Really good
Very nice bracelet, same as the photo.
Very durable doesn’t look as fake as I thought It would be.
Arrived fast and before the deadline
Just what I needed for my chopper build.
Its really nice I got it for my dad
Very cool, fits the back
A third time available has reached more quality than all bracelets in the country, not from high quality
fits perfectly,love the adjustment it has. Recommended...
fits great, good matirial
Perfect, my girlfriend stole it from me 😃
Very good. Exactly like the image. I liked it very much.
Thank you for the fast delivery.
Very nice. Just as it should
I arrived well, like the photo, large length, I removed the small ring and the chain to hook it shorter.
parfait
genial me encamto
Excellent Product, beautiful and dresses very well
heavy weight and good for it's price
i nice accessorie for a casual night out. looks great you can't beat it for the price
Looks really lace! Just perfect and no matter how cheap!
Nice, cool bracelet and cheap
Is quite good product. I am not a bot I seriously evaluate my.
Good Article arrived in time
Good quality,. In general good product.
Best Product quality Price, fast shipping and good material, slightly smaller than expected
Stay comfortable with the item
It fits well
Incredible bracelet, good quality !
Corresponds to the description, discrete invoice. Fast shipping, I am satisfied also considering the cost
I find it quite elegant for something so simple
Nice chain, well worked👍🏻
Conform to the photos arrived a few days early
great product
Excellent quality, super fast delivery. I liked it very much.
Very beautiful excellent finish and shine, it weighs but it is worth
Very pretty received we'll see if it gets black
MEN'S bracelet very nice
Beautiful and good quality, as seen in the pictures
Magnifique
Is same as the description, shipping to chili was 16 days
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cool
Chudova yakiste. Not dark, not green, viglyadak Garno!
Beautiful and quality.
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excelente
This zavíráko bit drhne ale jinak vypadá náramek moč pěkně
Great product and price, delivered in a timely manner
Good chain and is also rust-free when bathing
ideal.. as described and quick delivery
Looks great, I really liked it, it feels very good quality, if it is stainless steel and it can basically be adapted to whatever size it is.
On-time delivery, well packed in your bag, nice design, looks good on the wrist, I recommend the seller, satisfied with the purchase
Good quality, decent delivery time.
Good quality of the chain. it is comfortable to wear and also sweat-proof. the chain looks like the pictures.
I really liked everything arrived very well delivered in time thank you very much
looks like a gypsy thing, but fast shipping.
Very nice for this summer meanwhile I do not need to give myself any effort with the women
Everything Super exactly the tape I was looking for with the larger clasp
Very good since I arrived 3 days ago or so the shipment very quickly does not take almost anything but I would add more small sizes because for people like me with a small doll they have to hook them more adjusted to the chain but nothing happens as it looks very good
You'd have to be a stunt man to zip it up with one hand)
Looks very good quality, I recommend it👍🏻
Very beautiful, stylish and reliable bracelet. Looks very good. Real stainless steel. The seller is a good man. I like it very much. I'm an elite man now. With this bracelet, the whole world is open to knowledge.
Does not seem to be bad material and the size is perfect
It is a chain to which it is quite good for the price it is in and above all it can be complemented with many accessories or with little extravagant clothing
Very good quality and fit
bien
Goods are as described nicely
Excellent product. Equal to the description.
Great bracelet.
According to the description and quickly. A good clasp, it is very easy to shorten if you have a narrower wrist.
Very good
Great product, great times and communications,
Simple but very beautiful water proof bracelet
Every single thing good
It does not rust, nor is it very thin I recommend it
Really nice bracelet, good quality, and decent shipping time
Nice bracelet i wear it everyday
It's fine but it's pretty good for the price