SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
surprisingly nice luster for sure and pretty fast delivery, not as bad as I expected tbh
Very good bracelet and good for its price. Should buy
Just what I needed for my chopper build.
Very durable doesn’t look as fake as I thought It would be.
Very well elaborated, I love it, I will buy again
great product
Great product and price, delivered in a timely manner
I liked
Its really nice I got it for my dad
Best Product quality Price, fast shipping and good material, slightly smaller than expected
Good quality of the chain. it is comfortable to wear and also sweat-proof. the chain looks like the pictures.
On-time delivery, well packed in your bag, nice design, looks good on the wrist, I recommend the seller, satisfied with the purchase
Every single thing good
Is good got him in yesterday already 5 Chicky's clenched
This is beautiful on my tiny little ankle I will soon buy a couple more !! I’m a big fan of silver but maybe I will go bigger and also buy the kids s couple too! I think maybe the big chain for the neck is next though! Shipping was fast and got here quite quick and I was thinking it was going to be delayed but this store never fails. And most definitely involved in inviting everyone in the household and family to give a try. This anklet is light weight also and can be used for giving gifts it’s a beautiful idea for a DYI also like with adding to ripped jeans or shoes which I have done in the past and people thought it was made that way straight from the store! Plus out of all the sites on my phone this one is by far the fastest when it comes to shipping and delivery and the most items hair and household products I’ve ever seen myself spend money on. And that is why all five kids now have the app installed as well , hands down to my daughter she has her hair on speed buy it helps a lot!
The quality of this product was overall five stars. The only thing is you have to attach it so that the chains align if not they will fold over.
Is same as the description, shipping to chili was 16 days
It fits well
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I'm already using it, it looks super good, if it works I will ask for more, the truth is if I recommend it for use.
chain is a great fit and looks amazing
Shipping is completely fast The packaging has also come so neat The product is the same as in the photo. Quality for the price is the best. It is a good product. I recommend Thank you.
Corresponds to the description, discrete invoice. Fast shipping, I am satisfied also considering the cost
Really nice bracelet, good quality, and decent shipping time
Exactly as described. Very nice. Simple but with a nice touch of elegance. The material looks good but delicate so use with caution. I will still buy.
I arrived well, like the photo, large length, I removed the small ring and the chain to hook it shorter.
Looks very pretty, it's heavy as the photograph The brooch brings chain.
Very beautiful excellent finish and shine, it weighs but it is worth
Looks great, I really liked it, it feels very good quality, if it is stainless steel and it can basically be adapted to whatever size it is.
Very beautiful, stylish and reliable bracelet. Looks very good. Real stainless steel. The seller is a good man. I like it very much. I'm an elite man now. With this bracelet, the whole world is open to knowledge.
The chain is a little long, but the rest everything super
This zavíráko bit drhne ale jinak vypadá náramek moč pěkně
According to the description and quickly. A good clasp, it is very easy to shorten if you have a narrower wrist.