SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Shipping a little slow but it finally arrived. Stickers well done! I'll order them again
Thank you, I am very satisfied with the fast order processing and quality product, timely delivery.
Best Salesman of Ali!!! Order my stickers regularly here, always responds fast and especially super fast shipping! My designs are also remembered, so super easy to reorder! I recommend this seller 100%❤️
Impressed with the quality of the product. I recommend to the 100% this seller and his products
Always satisfied with this seller. I recommend to 100%. I order tous Knife tags with him! Tags quality and printing is plus than professional.
Perfect, as always. The delivery is very fast and the quality is very good. Thank you!
The product is impeccable. In this case we did it with the logo and the motto of a marching band. I love the quality, and the finish. Communication with the seller was super fast and excellent, the product arrived earlier than expected. 100% recommended. Without a doubt we will repeat again, for all kinds of events.
Excelente customer service. They were really polite and they helped with my order . It arrived very very fast
Excellent customised stickers, just what I needed. Excellent customer service, seller helped me a lot how to prepare my logo for printing. Thank you seller 🌹 Also thank you for a gift - cute bear sticker. Delivery was ultra fast, the package arrived month and a half BEFORE estimated date. I sincerely recommend this shop.
Perfect. Very correct and friendly seller. Perfect purchase. Well packed and fast delivery
The product completely corresponds to Knife expectations. The quality of the product is impeccable. The service nice and fast. I would recommend without problem.
Everything is fine. Fast delivery. This is not my first time buying and I recommend the seller. Thank jou for the gift.
woooooooow !!!!! amazing service, amazing stickers!!!! I've received the parcel today, very hight quality ! very recommended!
Second time I order stickers from this seller and they are just great. Easy, good quality and fast shipping. With 6cm measurement come 108 exactly. I recommend 100%
Yoo such is really perfect and really came fast-quality!! I really liked and the relationship with the sender was
As they describe it, they are perfect! They come very well packed and the supplier helps you at all times to choose the right logo
Great purchase! The description of the product was precise and perfectly matched what I received. The sending has summer fast and neat. I recommend this seller without any hesitation. Thank you for this excellent shopping experience!
It looks very nice it is of very good quality I will order it again it was easy and fast and the truth is it is better than I expected I recommend it I am using it to put in transparent bags that then I will put my little girl's christening memories
Good good good good good good good good good good good good good Good good good good good good good good good good good good good
AMAZING! From the initial communication with the seller discussing the design, I asked if I could split the total amount of stickers between two designs. I got immediate affirmative response along with a digital demo of how the stickers would look like. Delivery was well beyond the expected due date, more than a month earlier. Stickers are very high quality, images are crispy clear, colours are vibrant. I love them! I would definitely order more! Seller is stellar - very friendly, professional and skilled.
I am very pleased with this product. I bought them from my grandson's wedding, They came out beautiful. I am very pleased. Do not hesitate to order from this company.
Good item as order supplier answered all Knife questions I recommend fast summer delivery 20/20
Recieved logos all good and seller also sent a gift sticker 😁
Go for the closed eyes!! Thank you very much to this seller. I made the logo myself on Canva. Basic it is to make small know in candy for the guests, which we did but I also put the stickers on the glasses! It's so beautiful. For info I took the size out cm. Stickers very good qualities, they stick perfectly!
The seller is attentive to all requests and answers all questions I am inviting only from there already a lot of times he does exactly what are asked from him with a lot of patience and very fast delivery recommends
If you like it, if you want and 2,5, you can see everything good and good
Such high quality. I'm so happy with my stickers. Thank you to the seller, who responded quickly to all inquiries.
It's the second order I make and great. Good quality and super attentive seller, it helps you and also super fast shipping, in less than a week I was at home.
I received my order quickly in two weeks, I took a discount through coins, I am satisfied with the order! The printing is good!
I try another sellers the quality not same this quality i like this more 👍🏻
Super stickers :) very good contact with the seller, mega fast shipping. Very good quality stickers, very clear even when choosing such a small size (3.5 cm). Fast delivery. I recommend!: D
It took about 7 weeks to come. but stickers are great 👍 love it. ❤️ 😍
Came on time a the right size for my bottles.
The supplier is super friendly, the shipment is approximately 15 to Colombia and send me a little detail. I recommend 100% I exceed my expectations.
i love it so much great quality will always shop with this seller. wonderful image thank you so much..
So cute I love it I’m going to give it as / to a friend and create my own stickers, and gift bag packaging to put the gift I bought for her in. So cute I love it … let’s hope all goes well. The store was polite nice and very fast to responding text messages. I would recommend you to shop with them. They are okay with what you ask them to do and they get the job done very quickly. Can definitely be trusted !
Very good! I recommend!
The stickers look good and are good quality. It did took 2 months to arrive. Do I was happy that I ordered it a long time before hand.
So quick to ship out! I loved them!!
excellent, lovveee them. sharp enf pretty print. great contact with store. thank you. for sure will order again.
great! the store is a great communicator, and the price is great for the amount of stickers
Great quality fast shipping
It came really fast and it was better than I expected
really nice quality and fast shipping looking forward to ordering more from this store!
nor used it yet but it came out beautifully
Ordered some stickers to use in packaging for my small business. Arrived really fast and the store was really good at communicating. Can’t beat the price too! Definitely will be order from them again
Very good. T like
Great product!!! Exactly as my request!!! Thank you
Product excellent quality fabulous!
I made order secound time. Everything perfect. Good luck.⭐️
So cute! Exactly what I wanted
Perfect
Quick delivery and very nice! Do not hesitate to purchase
Good service. Delivered very quickly. Good quality. Very happy