SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kingshopgroup (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshopgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Incredible I have not released it yet but it arrived super well packed, I love the super refill fo
It’s so nice
BROKE AFTER 5 MINUTE... HHH SOOG ZAIN
Excellent Product Super recommended the seller will order a lot again thanks I recommend it widely
love it
The car drives very fast but came in not original packaging.
All great for the price somehow really great
Excellent Product Super recommended the seller could ask you many thanks I recommend it widely
Good product, I liked the static of the car the led lights that add only what I do not like is that sometimes the turns are a little bad but from there all well
Fast shipping and received in good condition. Worth for the money. Everything is ok and I am satisfied😍. Recommend the seller. ලන්කාවේ අය බය නැතුව ගන්න😍. කිසිම අවුලක් නැතුව ඉක්මනින් ගෙදරට ආවා. හොදට වැඩ කරනවා.
Excellent car my nephew's charm
Good RC car for children, the only problem is the turning. Also when you do turn, the lights turn off.
Very well, very good, very good and very quickly get to Israel to the METAR sent it fast to Israel thank you very much.
Excellent item, the cart has strength and is very easy to use. 100% satisfied
Good afternoon. They are very nice. Are handled well and are very attractive to children. I recommend this store since they sent me, the order arrived quickly and everything well protected with dry snow. Those of this store are very careful. Thank you very much. Yes, I recommend them. If it arrives and well protected. Thanks.
my grandson loves it thank you
Nice and good-working stuff, well-packaged
MASHA ALLAH NICE CAR.OVERALL DELIVERY IS EXCELLENT.FEEDBACK TRACKING RECORD IS ALSO OUTSTANDING.SUITABLE PACKING.SENDING ME THE SAME ORDER WHICH I CHOOSE. GUYS I RECOMMENDED THAT ALI EXPRESS IS GOOD APP FOR SHOPPING.
Arrived the article well protected. Buy it for gift, hope the person will be satisfied when you open it
I got it for my 5 year old Christmas present for 2024, haven’t opened it yet, need to wait until the end of year , however , it looks exactly same as the advertised, thank you 🙏
I want to congratulate the seller! Perfect packaging so the product arrives intact. Thank you very much. A pleasure to buy here!
Ay wei the same well chingon, more chidoris than a choripan snack
Excellent quality and beautiful material.
Trop bien
Great
Very beautiful, nice product. I recommend this seller and his shop. Thanks 👍. Order received very quickly.
Excellent cart works perfectly, fast delivery and well protected 100% Store and seller are recommended I'll order another more
Well packed, delivery fast.
I ordered two. Two units move simultaneously with one controller .. Other cars in the House are also at the same frequency as 2.4. If you're going to live, you know...
Quality price very good. Runs a lot
Ok, perfect
It looks firm and well finished. I will have to buy batteries my grandson will try it, it is for gift.
Bien ............................,.......,...............................................................
Quality nice
Arrived 2 days early , Safe Packaging, Highly Recommended
Very nice
Great
Kid likes
Parfait!!
Beautiful!
Excellent quality yego very quickly I would buy it again I recommend the seller
Very nice
RC car that works perfectly... It also has the lights that light up when the car accelerates forward... Beautiful also aesthetically
He arrived well protected even from the order without a box, they sent him very well protected and he arrived in good condition in general
Very cool cart, it works well, it is 5 personal batteries, but it is worth it, I have already sold mine.
The affection came very well protected in a box of isotor. Good control, but it doesn't catch too far
I really liked the cart and it has a good size
I loved it I recommend
The machine arrived on time, very well packed, the machine itself is excellent, I recommend the seller
Great product and arrived very fast
Very nice very good finishes in this model are well the details I recommend it widely as the description
The car is very cool, it came packed. I took it as a gift, cholovik if I was tied, not my vidvatsya. Recommend
Arrived fast likes and I would recommend it to my relatives is a good application for ordering
Very very well I am very satisfied with all this I ask you to continue like this
Beautiful my son loved
fantastic product working excellent and packaging is very good thanks sellyi appreciate your efforts I am suggesting this seller and product
I had problem, but they immediately solved congratulations for the helpability always
It's easy to manipulate, so I think kids are too comfortable to play with. Good for the price
Tsikava ygrashka, without overfishing the batteries. I went to the Mich Pakunka with piniopla. I think I will give a garnium to the blue. Death to the thieves. Rashisdi get out of Ukraine.
Cart arrived well protected and works well at the controls. The bad part is the battery quandth AA would need to work. Three in the cart and two in control. I recommend to use rechargeable. In all, adding the batteries, charger and cart, the cost exceeds the real 100. For those who are starting in this world, it is a good cart for beginners
As described. Very secured package. High quality. Amazingly, it's a very fast car with bright colours. Plug batteries and play, no hassle. I highly recommend the seller. Excellent. A+++
Arrived very but very fast, very well packaged, my son liked it very much.
I really recommend! Super👍Remote control car, good quality, it runs fast. She also goes right, left, straight and behind. You have to put 5 batteries in, it is not included with the order but it was well specified. I recommend putting rechargeable batteries. As described, thank you very much! I bought one back to offer it. Very well packed, and came quickly in 7 days instead of 10 days. Very nice car, and remote control, cheap and super quality! Very good price-quality ratio thank you very much!
Very good item very recomdeble very good price
I loved an excellent product. I am satisfied I recommend it to the 100% and it does not have any flaws, besides that it arrived in a timely manner. Nicely
Cute easy to use
Very good buy the truth, arrived earlier than they tell you, good material, and very well packaged
My son liked it!!!
Remote control
It's cool to shvidkisty. My woman cooked
Little race car. Works good
Excellent Product Super recommended seller will ask again many thanks highly recommended
Very good
Very well nothing to complain about just be careful it is worth five large 2 batteries on the remote control and 3 on the car the order arrived earlier than expected
All good needs to be tested
Super
I thought the car was small but it is not medium size and it works very well
Going to buy the batteries to test
Got this for my nephew for Christmas he loves remote cars
It's so good
Excellent Product Super recommended the seller will ask again many thanks I recommend it widely
I like this very nice
Very fast delivery🚀Quality excellent price👍I advise this seller🙂Deserves widely 5⭐⭐⭐⭐⭐
Packaging contains the car and a Remote control. The car is very easy to use. Batteries not supplied.
My little boy is super happy with it
Arrived in time, super packed
Excellent car with remote and works very well.
Good for the price
Super
Super beautiful
I loved them I recommend👍
contento
The product is as described. It is a lot of fun, a simple toy and easy to handle. Not too fast to wear a child, nor so slow as to be boring. The lights turn on only forward gear. In case I recommend a lot of price
Excellent condition, thank you for the product arrived well protected.❤️
Excellent Product Super recommended the seller to order many thanks I highly recommend it
Perfect!
Came well packed in a box of the body of the body, still not tested the material looks good.
Very happy with my purchase, it is one of the favorite products that I ordered, I ordered with this seller because the package sends it well protected and it arrived intact, thank you seller for worrying about the goods arriving well.
aaaaa
I made a car, a super pakuvannya! all tsylenke)))) vizurally as if the ichrashka was crushed, I will give it to you, I will give it to you)
I recommend it
Attention: before buying, do you want to see it close, every detail? Check out the detailed video review I made on the "ever toys" channel, to find enter (@ evertoys) in the YT search. Do not forget to leave a comment if you came from here! A big hug!
This toy car with LED lights is fantastic! The lights are bright and vibrant, making it super fun to play with, especially in the dark. The car itself is well-built and durable, handling rough play without any issues. It moves smoothly across different surfaces and the LED lights add an extra level of excitement, flashing as the car speeds along. It’s easy to control, making it perfect for kids and adults alike. The attention to detail in design and functionality is impressive, providing hours of entertainment. Overall, it’s an amazing toy car that’s both visually stunning and highly durable!
Very cool. I recommend
The product is as the image, it comes very well protected so it arrived in perfect condition, although I do not deny that I expected it more beautiful, however it is great
That most ugly car
Like on the photo, too well
It arrived in excellent condition, the delivery was not delayed, it is simple but for the price it is worth it, very beautiful aesthetics
Very nice control cart just need to put batteries arrived super careful they sent it in a well-stenciled unisel type, I recommend a lot to the seller
It is beautiful to turn on the headlights and turn
Not yet. Tested but. Looks great
I like this cart arrived perfectly
The product arrived very careful aesthetic 10, I recommend the seller
Good product I recommend light plastic Looks durable Fast run Reaches more than 10 meters I recommend it
The quality is better than I expected. Now I didn't turn on yet, so I hope it is working well for a long time.
Very good for its price.
Great product
Juge class machine. 5 finger batteries. Shackle for a pokuvannya. Shvidka shipping
Great product, highly recommend. Came well packed; Walks well; Great price. Congratulations to the seller.
Thank you very much the kids enjoy very much
Muy bien
:)
Very nice😍
Came quite well accommodated in a sperm box, a good car model. Needed a steering alignment because it runs a little to one side :)
I really liked the only thing missing is that it was irrigable
Excellent quality and very original
Exelent
Arrived well ahead of schedule, I thought it was good for the price, cool for playing and for children
Got here 2 days earlier and it works great and is the real thing!! I would definitely recommend to buy.
Nice item
Perfect came well packed
I haven't tested yet. But it looks good.
good
This RC car is very nice for playing. One thing I did not like is that when the batteries are low, the steering wheels cannot turn well. It goes fast enough but it's better to have new batteries every time.
A little smaller than expected but nicely packed to prevent damage of item and works great fun toy for kids or a grown ups as well
All good. Thin plastic, easy to get angry.
bella
Arrived before delivery date in good condition and. Well packed.
A fabulous thing! Really surprised of the detail of the packaging by the seller! Thank you for taking into account customer satisfaction. Widely recommended this seller! I will buy again without a doubt!
Love it
I like it very much, it is something slow but I will modify it so I buy it👍🏻
very happy with this toy
Works very well. Provide five three batteries for the car two for the remote control. Powerful anyway for the price!!👌🏼
looks cool will be loved thanks
There's no batteries in the car.